Dynamic Recruiting Manager with a proven track record at Randstad Inhouse Services, excelling in global talent acquisition and recruitment analytics. Successfully enhanced employee retention through innovative onboarding processes and built strong candidate pipelines. Skilled in fostering collaboration and communication, driving recruitment success while mentoring teams to achieve hiring goals.
Hi, I’m
Andrea Vaughn
Spencer,NC
Summary
Overview
21
years of professional experience
Work History
Randstad Inhouse Services
Recruiting Manager
06.2023 - 11.2025
Job overview
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement.
- Managed applicant tracking systems to keep recruitment processes organized.
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Increased employee retention rates by designing comprehensive onboarding programs for new hires.
- Managed recruitment team and trained and mentored new advisors.
- Facilitated training sessions for internal stakeholders on best practices in interviewing techniques and effective candidate evaluation methods.
Randstad Inhouse Services
Site Manager II
06.2017 - 03.2023
Job overview
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Coordinate employee schedules, ensuring adequate coverage
- Enforce all workplace policies and procedures
- Track and monitor project progress, adhering to prearranged standards
- Review all project contracts before submitting to management
- Answer inquiries from potential project partners
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
Randstad Inhouse Services
TEAM LEAD/Recruiter Specialist
06.2016 - 06.2017
Job overview
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Assisted in recruitment to build team of top performers.
RJ Financial Services
Customer Service Manager
05.2013 - 11.2014
Job overview
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
Capital Solutions
Collections Specialist
09.2012 - 05.2013
Job overview
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Negotiated to collect balance in full.
- Improved customer payment compliance through negotiating mutually agreeable repayment plans.
- Processed payments and applied to customer balances.
- Maintained high volume of calls and met demands of busy and productive group.
- Cultivated a professional demeanor when dealing with difficult customers, displaying empathy while remaining assertive in achieving desired outcomes.
Barron, Thompson and Associates
Collections Manager
03.2012 - 09.2012
Job overview
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
- Improved overall collections efficiency by implementing strategic collection plans and processes.
LEVEL ONE MORTGAGE
Loan Processor
03.2005 - 06.2006
Job overview
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Education
Garinger High SchoolCharlotte, NC
High School Diploma
University Overview
Skills
- LinkedIn recruiting
- Recruitment analytics
- Recruitment advertising
- Global talent acquisition
- Onboarding process management
Timeline
Recruiting Manager
Randstad Inhouse Services
06.2023 - 11.2025
Site Manager II
Randstad Inhouse Services
06.2017 - 03.2023
TEAM LEAD/Recruiter Specialist
Randstad Inhouse Services
06.2016 - 06.2017
Customer Service Manager
RJ Financial Services
05.2013 - 11.2014
Collections Specialist
Capital Solutions
09.2012 - 05.2013
Collections Manager
Barron, Thompson and Associates
03.2012 - 09.2012
Loan Processor
LEVEL ONE MORTGAGE
03.2005 - 06.2006
Garinger High School
High School Diploma
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