Andrea Vazquez Hernandez
Conroe
Summary
Professional Secretary with over 6 years of experience managing daily administrative and support tasks. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant- Guidance and Counseling
Admin Assistant
2023.01 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance.
- Coordinated and scheduled meetings and conference calls.
- Volunteered to help with special projects.
- Work with Goggle forms and Google docs.
- I organize all special events and collab them to keep track of a schedule to follow.
- Participated in annual close-out process to assist fiscal services management by preparing required documents and performing transaction research.
- I enroll employees to Eduphoria to give them credit for their training hours.
- Paid attention to detail while completing assignments.
- Managed, coordinated and prioritized multiple tasks and complex reporting assignments to meet state and federal deadlines.
- Developed and maintained database of financial records for my department.
- Proven ability to learn quickly and adapt to new situations.
- Developed a comprehensive budget tracking system that provided real-time insights into spending patterns, leading to better decision making.
Marshalls and Homegoods
Sales Associate
2021.12 - 2023.01
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Secretary for Counselors
Secretary
2020.02 - 2023.01
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Recorded expenses and maintained accounting records.
- Drafted agendas, recorded minutes and created documents for meetings.
Boys & Girls Club
Assistant
2018.09 - 2019.08
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Secretary and Book Clerk
Campus Secretary
2018.08 - 2019.02
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls .
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Kept library shelves and printed materials well-stocked and organized according to established system.
- Catalogued and sorted books.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
LEP Assistant
Teacher Assistant
2016.08 - 2018.08
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Managed and completed paperwork and overall office administration operations.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Summer School Teacher Assistant
Summer School
2016.06 - 2018.07
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Developed student confidence through positive reinforcement strategies.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Education
Certification - EKG, Phlebotomy, CNA, PTC
Lone Star College- North Harris
Conroe, Tx 04.2019
High School Diploma -
Spring Woods High School
Houston, TX08.2016
Skills
- Bilingual (Spanish)
- Multitasking and Time Management
- Multi-Line Telephone Systems
- Resource Coordination and Allocation
- Appointment Coordination
- Document and File Management
- Strong Organizational Skills
- Supply Inventory Control
- Confidentiality and Data Protection
- Computers and Technology
- Call Forwarding
- Google Docs
- Microsoft Publisher
- Microsoft PowerPoint
- Purchasing and obtaining quotes on items
- Google Forms
Certification
CNA- Certified
Phlebotomy-Certified
PTC- Certified
EKG-Certified
Small Business
I very much dedicate all of my evenings to succeed in something I always dreamed of. My small business means a lot to me because I have learned to manage and cherish time. In 2020 when the pandemic hit and drastically discourage a lot of us so I decided to make it a challenge instead. I took my saving and invested in this business. I am currently working on new items and I am working on growing. My current job is my priority and I try not to stress because I know that it takes time and discipline. I will continue to work hard on the things I love the most and maybe one day be my own boss.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant- Guidance and Counseling
Admin Assistant
2023.01 - Current
Marshalls and Homegoods
Sales Associate
2021.12 - 2023.01
Secretary for Counselors
Secretary
2020.02 - 2023.01
Boys & Girls Club
Assistant
2018.09 - 2019.08
Secretary and Book Clerk
Campus Secretary
2018.08 - 2019.02
LEP Assistant
Teacher Assistant
2016.08 - 2018.08
Summer School Teacher Assistant
Summer School
2016.06 - 2018.07
Certification - EKG, Phlebotomy, CNA, PTC
Lone Star College- North Harris
High School Diploma -
Spring Woods High School
CNA- Certified
Phlebotomy-Certified
PTC- Certified
EKG-Certified
Similar Profiles
Tan Zhe PengTan Zhe Peng
Printcept Services at Admin AssistantPrintcept Services at Admin Assistant
Sparkle MerrittSparkle Merritt
Clerk at Smart Staffing Admin AssistantClerk at Smart Staffing Admin Assistant
Lilly SmithLilly Smith
PKF Scone at Worked As An Admin AssistantPKF Scone at Worked As An Admin Assistant