Andrea Vega
Orland Hills,IL
Summary
Award winning processor with over 10 years in the Mortgage industry with loan-processing experience and a comprehensive knowledge of conventional and government loan programs. Looking to provide support to Loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages.
Overview
7
7
years of professional experience
Work History
CASHIER
ALDI
01.2023 - Current
- Assist customers with returns, refunds and resolving transaction issues.
- Follows cash policies and procedures to minimize losses.
- Seeks to understand customer needs and makes an effort to satisfy them in order to create a pleasant shopping experience.
- Commits to and supports a collaborative working environment with peers and managers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
MORTGAGE LOAN PROCESSOR
PACOR MORTGAGE
12.2017 - 05.2023
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Contributed to business growth through diligent work on complex loan applications that resulted in successful closings.
- Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Maintain filing information to generate computer reports to provide Loan officers and management daily reports.
- Ensures loans are moving efficiently and effectively through the mortgage process
- Pre Underwrite and prepare the loan for underwriting
- Monitors closing calendar to meet mortgage contingency dates.
- Responsible for requesting CD from CD desk to ensure the loan closes on time.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
Education
Moraine Valley Community College
05.2025
Skills
- Extremely organized
- Encompass
- Process improvement
- Mortgage Bot
- Calyx Point
- Communicates effectively
- Word
- Excel
- PowerPoint
- Excellent time management
- Cheerful demeanor
Timeline
CASHIER
ALDI
01.2023 - Current
MORTGAGE LOAN PROCESSOR
PACOR MORTGAGE
12.2017 - 05.2023
Moraine Valley Community College