Andrea Velasquez
Waldo,FL
Summary
Highly skilled and experienced customer service professional seeking a position to utilize expertise in delivering exceptional guest services. Thrives in fast-paced environments, comfortable working under pressure while maintaining attention to detail. Demonstrates excellent interpersonal skills and a strong team player mindset, motivated to contribute to team success. Known for multitasking ability and effectively prioritizing workloads, driven to consistently exceed expectations.
Overview
10
10
years of professional experience
Work History
Food and Beverage Attendant
Vero Beach Yacht Club
10.2022 - 06.2024
- Presented innovative menu using native seafood, fresh local produce, and naturally raised meats from select farms
- Provided a welcoming pleasant atmosphere for guests.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Server/ Bartender
Darios Trattorria
01.2018 - 10.2022
- Memorize daily specials, familiarizing guests with menu items, accurately recording food and drink orders
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Mountain Standard
05.2014 - 08.2016
- Provided extensive knowledge of service standards, guest relations, and etiquette.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Dedicated to enduring costumer satisfaction by providing culinary and wine education to guests.
- Seasonal American Cuisine incorporating local products including meats, produce, wine, and cheese.
Server
Zachs Cabin
11.2014 - 04.2016
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods
- Delivered exceptional service by greeting and serving guests in a timely, professional manner
- Explored regions, styles, and varietals of wine.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
IR Charter High School
Associate of Arts - Health Sciences
Indian River State College
Ft. Pierce, FL06.2022
Skills
- Adaptability under pressure
- Reliability and punctuality
- Teamwork and Collaboration
- Guest Services
- Food safety knowledge
- Attention to Detail
References
- Brad Willits, Chef De Cuisine (Aldea), 772-453-3675
- Rodney Smith, Executive Chef (Orchid Island), 772-678-8482
- Chris Freeman, Owner/Chef (Oran Mor), 508-228-8655
Timeline
Food and Beverage Attendant
Vero Beach Yacht Club
10.2022 - 06.2024
Server/ Bartender
Darios Trattorria
01.2018 - 10.2022
Server
Zachs Cabin
11.2014 - 04.2016
Server
Mountain Standard
05.2014 - 08.2016
High School Diploma -
IR Charter High School
Associate of Arts - Health Sciences
Indian River State College
Similar Profiles
Noah GriffithsNoah Griffiths
Tennis-Maintenance Technician at Vero Beach Country ClubTennis-Maintenance Technician at Vero Beach Country Club
LILLY CLEMONSLILLY CLEMONS
Member Services/Receptionist at Vero Beach Country Club – Fitness CenterMember Services/Receptionist at Vero Beach Country Club – Fitness Center
Nicole KnappNicole Knapp
Accounts Payable Clerk at Long Beach Yacht ClubAccounts Payable Clerk at Long Beach Yacht Club