Andrea Ventura-Herrera
Clewiston,FL
Summary
Professional with strong background in customer service, adept at addressing client needs and resolving issues efficiently. Skilled in communication, problem-solving, and utilizing various customer service software. Known for fostering team collaboration and driving results, adaptable to changing requirements, and dependable in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Server
Sunrise Restaurant
04.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Cashier
Mobil Gas Station
08.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Certificate of Completion - Practical Nursing
Immokalee Technical College Glades Campus
Moore Haven11-2024
High School Diploma -
Clewiston High School
Clewiston05-2023
Skills
- Nursing care
- Nursing staff support
- Teamwork and collaboration
- Friendly, positive attitude
- Nursing process application
- Multitasking
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- I enjoy helping others and giving back to the community
- Reading
- Personal Development and Self-Improvement
Timeline
Server
Sunrise Restaurant
04.2024 - Current
Cashier
Mobil Gas Station
08.2023 - 03.2024
Certificate of Completion - Practical Nursing
Immokalee Technical College Glades Campus
High School Diploma -
Clewiston High School
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