Andrea Walchle
Fremont,Indiana
Summary
Hospitality and care professional with a background in team leadership, staff scheduling, training, and customer service. Managed floor operations, cash control, inventory, and client care with a steady focus on workflow, safety, and positive service outcomes.
Overview
19
19
years of professional experience
Work History
Manager
Caruso's Restaurant
Angola, Indiana
05.2025 - Current
- Led a team of 12 employees, ensuring high productivity and excellent customer service.
- Managed floor operations pertaining to food service and overall customer experience
- Monitored staff performance and addressed issues.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Supervised cash handling, deposits, and end-of-day register balancing.
Private Home Health Care Provider
Self Employed
Angola, IN
03.2024 - Current
- Provided private home health care for multiple clients in home settings.
- Administered medications and tracked care routines carefully.
- Measured vital signs and reported changes to family members.
- Transported clients to medical appointments or other destinations as needed.
- Administered medication as directed by physician's orders and documented all changes in client’s condition.
- Collaborated with healthcare team members including physicians, nurses, therapists. to ensure quality of care is provided to the patient.
Manager
Hangout Bar & Grill
Fremont, IN
08.2018 - 03.2024
- Managed daily operations and bar service.
- Scheduled staff shifts for front-of-house and kitchen teams.
- Enforced health, safety, and sanitation standards.
- Trained servers, hosts, and bartenders on service standards and workplace procedures.
- Responsible for payroll, liquor inventory, bank deposits, and accounts payable/receivable
Environment Health Supervisor
Steuben County Health Department
Angola, IN
10.2014 - 08.2018
- Upheld county health requirements for well and septic system permits/inspections and county/state food inspections.
- Investigate and resolve Housing/building complaints stemming from environmental reasons to homeowner neglect and those generated from law enforcement
- Court witness for the county Health Department on cases related to unsafe dwellings and/or CPS related cases related to the home.
- Attended County Commission meetings and presented budget, staff and office needs explanations.
- Worked closely with other County Departments and Business Well and Septic entities, maintaining HIPPA regulations and privacy laws.
- Continuous training, certifications and attendance in conferences and organization memberships.
Educator, Education Department
Cameron Memorial Hospital
10.2007 - 05.2014
- Integrated the Health Steam Education System for hospital staff for yearly trainings required.
- Instructor in CPR, Diabetic education, First Aid, Pre Natal and Post Natal Care, Pregnancy classes and Fit Testing
- Nurse Tech, Unit Secretary, OB for 8 years
- Maintained education records and training documentation for hospital staff.
- Collaborated with managers to update Cameron Memorial Hospital training content.
Education
Health Care Management
Indiana Wesleyan University
Various prerequisite and general studies classes
Ball State University
Skills
- Nurse Tech, Hospital Unit Secretary, OB experience
- Proficient in Microsoft Office products, QuickBooks
- Self-motivated
- Project management
- Instructor various fields/subjects
- Customer Service
- Staff scheduling, training/development
- Inventory control
- Team leadership
- Cross-functional teamwork
Activities
- 15 Years with the American Diabetes annual Steuben County walk / fundraiser
- Was directly responsible for money raised which went to provide diabetic insulin and supplies to the non-insured and under insured in Steuben County
Timeline
Manager
Caruso's Restaurant
05.2025 - Current
Private Home Health Care Provider
Self Employed
03.2024 - Current
Manager
Hangout Bar & Grill
08.2018 - 03.2024
Environment Health Supervisor
Steuben County Health Department
10.2014 - 08.2018
Educator, Education Department
Cameron Memorial Hospital
10.2007 - 05.2014
Health Care Management
Indiana Wesleyan University
Various prerequisite and general studies classes
Ball State University