ANDREA WALTERS
Summary
Excellence-driven professional with 14+ years of experience in increasing efficiency, productivity, and revenue while managing projects of all sizes. An eye for detail and disciplined approach to execution, excels at driving projects through to completion based on milestones and excellent communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CLIENT RELATIONS EXECUTIVE
Trinity Broadcasting Network
Remote
11.2016 - Current
- Operates as liaison for the Senior Advisor to the Chairman with Internal communications for TBN corporate
- Reports directly to the COO
- Familiar with network programming
- Assists in the development, communication and delivery or services to TBN's paying customers and ministry partners
- Performs administrative duties as assigned
- Worked as guest services and talent coordinator for theatre productions with Andrea Bocelll and Mike Rowe
- Worked as an associate producer on TBN's flagship program, Praise
- Managed a team of 1 O production starr and was responsible for overseeing operations
- Ensured high level of customer service by managing schedules and coordinating efficient workflow
- Assisted In the development or management skills including communication, collaboration and conflict resolution on the theatrical release of The Journey
- Manages all calendars, Internal and external communications, travel and Rolodex for Senior Advisor.
EXECUTIVE ASSISTANT I GUEST SERVICE COORDINATOR
FAMILY CHRISTIAN CENTER
CHICAGO IL
2009 - 2013
- Managed all Intra-office administration and communication for CEO
- Proactively took on the challenge of independently learning all company programmes and assisting in the Implementation or new processes
- Coordinated all diaries including family, travel and company functions
- Provided administrative support to directors
- Managed numerous Internal/external projects Including public & community relations
- Recruited and managed volunteer teams for corporate events
- Assisted the Director of Guest Services In all areas of sales, marketing and hospitality
- Coordinated all projects, events and promotions for multiple services
- Assisted in the organisation and coordination of Guest Services staff, helping to maximise revenue while achieving optimal guest satisfaction
- Responded to requests/concerns and ensured guest satisfaction
- Created a positive, team-oriented environment.
Education
Bachelor of Science - Organizational Leadership
Southeastern University
Lakeland, FL12-2023
Skills
- Project Management
- Resource Coordination
- Process Improvement
- Strategic Planning
- People Management
- Cross-Functional Leadership
- MS Office (Word, Excel, Outlook, PowerPoint)
- OneNote
- MS SharePoint
- Zoom
- Adobe
- QuickBooks
- Apple Calendar
Certification
FATHOM REALTY
- CA: DRE #02122563 2020-Present
- TX: TREC #0768607 2021-Present
References
- Tom Newman, Senior Advisor, TBN, 918-978-7200, TNewman@TBN.TV
- Cordia Harrington, CEO & Founder, The Bakery Cos., 615-300-5400, Cordia@CrownBakeries.com
Timeline
CLIENT RELATIONS EXECUTIVE
Trinity Broadcasting Network
11.2016 - Current
EXECUTIVE ASSISTANT I GUEST SERVICE COORDINATOR
FAMILY CHRISTIAN CENTER
2009 - 2013
Bachelor of Science - Organizational Leadership
Southeastern University
FATHOM REALTY
- CA: DRE #02122563 2020-Present
- TX: TREC #0768607 2021-Present
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