Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Andrea Wardlow

Server
Platte City,MO

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

24
24
years of professional experience

Work History

Server

Waffle House Restaurant
10.2001 - 07.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Took and communicated orders accurately to kitchen staff.
  • Maintained the cleanliness and organization of the dining area and service stations.
  • Processed cash transactions and payments efficiently.
  • Resolved customer complaints promptly and professionally.
  • Assisted team members during peak hours to facilitate smooth operations.
  • Served food and beverages to customers in a fast-paced environment.

Education

High School Diploma -

North Kansas City High School
North Kansas City, MO
05.1996

Skills

  • Order processing
  • Cash handling
  • Customer service
  • Conflict resolution
  • Food safety
  • Service quality assurance
  • Time management
  • Active listening
  • Adaptability to change
  • Crisis intervention
  • Food station setup
  • Table setting
  • Price memorization
  • Menu presentation
  • Relationship management
  • Menu memorization
  • Food delivery
  • Special dietary requirements
  • Positive and professional
  • Customer feedback management
  • Dining area maintenance
  • Menu item recommendation
  • Point of sale operation
  • Service prioritization
  • Team member support
  • Food inspection
  • Beverage preparation
  • Food safety oversight
  • Sales techniques
  • Table bussing
  • Upselling techniques
  • Guest relations management
  • Effective customer upselling
  • Check payment processing
  • Guest engagement
  • Guest seating
  • Supply restocking
  • Suggestive selling

Accomplishments

  • Diamond server having served 500,000 customers
  • Ranked #54 out of 36,000 servers in how many customers served

Timeline

Server

Waffle House Restaurant
10.2001 - 07.2025

High School Diploma -

North Kansas City High School
Andrea WardlowServer