Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Andrea West

Andrea West

Washington,DC

Summary

Public Safety Specialist with extensive experience in security enforcement and incident reporting at Block By Block. Skilled in maintaining safety compliance and operational oversight, with a strong focus on customer service and leadership. Proactive risk mitigation strategies have ensured secure environments for events and personnel, fostering trust and safety in high-traffic areas.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Public Safety Specialist

Block By Block
04.2024 - 01.2025
  • Provide comprehensive security and safety services for the public, ensuring a safe and secure environment for events, buildings, and personnel
  • Enforce strict access control protocols, ensuring only authorized individuals gain entry to restricted areas
  • Monitor operational procedures to maintain constant vigilance in high-traffic areas, mitigating safety risks and protecting public assets
  • Safeguard property and personnel against theft, accidents, and potential threats, responding swiftly and efficiently to emergencies
  • Assist the Mayor of DC at press conferences, ensuring all safety protocols are followed and providing direct support for security needs during events
  • Generate thorough accident and incident reports for any suspicious activities or safety hazards, contributing to public safety and policy compliance
  • Conduct thorough inspections of bags, packages, and equipment as necessary to uphold security measures

Security Officer / Concierge

Allied University
08.2019 - 04.2024
  • Delivered exceptional customer service, greeting and guiding visitors to ensure a secure environment.
  • Implemented strict access control measures, allowing entry only to authorized personnel.
  • Maintained vigilance through regular security checks and monitoring operational procedures.
  • Provided safety oversight for children and guests, addressing concerns swiftly.
  • Generated detailed incident reports for safety hazards and security breaches, ensuring timely resolutions.
  • Responded proactively to assistance calls, resolving security-related issues effectively.
  • Conducted thorough inspections of bags and packages, upholding security protocols.

Behavior Technician

Friendship Charter School
08.2022 - 06.2023
  • Delivered tailored behavioral interventions and support to children with Individualized Education Programs (IEPs), with a focus on autism spectrum disorders
  • Monitored, assessed, and managed behavioral, emotional, and mental health challenges in children, ensuring a positive learning environment
  • Partnered with families to create and implement strategies that helped children achieve key developmental and educational milestones
  • Conducted comprehensive behavioral and psychiatric assessments, contributing to the development of personalized intervention plans
  • Worked closely with children to strengthen their physical, emotional, and social skills through targeted support and activities
  • Accurately tracked and documented behavioral data, analyzing progress to refine intervention strategies and report outcomes

Education

High School Diploma -

RICA Southern Maryland High School, Cheltham, MD
05-2008
  • Prefect Attendance
  • 2004-2008 - Honor Roll
  • 4.5 GPA
  • Additional Coursework in Cosmetology

Some College (No Degree) - Criminology And Criminal Justice

Everest College, Arlington, VA

Skills

  • Customer service and support
  • Security and surveillance
  • CCTV operations
  • Incident reporting
  • Office and IT skills
  • Microsoft Office 365 proficiency
  • Social media management
  • IT security protocols
  • Leadership and management
  • Operational oversight
  • Safety compliance
  • Behavioral support for autism
  • Quality control and safety enforcement
  • Operational procedures
  • Attention to detail
  • Concierge services
  • Government event assistance

Certification

  • Concierge: Roles, Work Environment, and Etiquette
  • ServSafe Certification in Alcohol & Food Services
  • Hospitality Certification
  • OSHA 10-Hour General Industry Course
  • CompTIA+
  • SPO
  • Intro. To Information System
  • Working as an IT Support Tech
  • Security Management

References

References available upon request.

Timeline

Public Safety Specialist - Block By Block
04.2024 - 01.2025
Behavior Technician - Friendship Charter School
08.2022 - 06.2023
Security Officer / Concierge - Allied University
08.2019 - 04.2024
RICA Southern Maryland High School - High School Diploma,
Everest College - Some College (No Degree), Criminology And Criminal Justice

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