Andrea Johnson
Rexburg,ID
Summary
Seeking new job opportunities as well as life skills. Excellent motivational leader who effectively communicates duties and tasks. Dedicated to providing highest standard of service and creating a warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Office Assistant
The Colonial House Apartments
Rexburg, ID
06.2021 - Current
- Developed presentations and generated reports to facilitate office operations.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Developed correspondence letters, memos and emails.
- Interacted with customers by phone, email or in-person to provide information.
- Edited documents to keep company materials free of grammar errors.
Shift Leader
Yogurt Beach
Gardnerville, NV
07.2017 - 07.2020
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Coached team members in techniques necessary to complete job tasks.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Receptionist
Carter Hill Homes (a Local Home Building Company)
Minden, NV
06.2019 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Scheduled and confirmed appointments and meetings for senior management team.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Brigham Young University - Idaho
Rexburg, IDHigh School Diploma -
Douglas High School
Minden, NV06.2019
Skills
- Creative problem-solving
- Leadership
- Proficient in Microsoft Excel
- Strong verbal and written communication
- Time management
- Quick learner
- Detail-oriented
Timeline
Office Assistant
The Colonial House Apartments
06.2021 - Current
Receptionist
Carter Hill Homes (a Local Home Building Company)
06.2019 - 09.2019
Shift Leader
Yogurt Beach
07.2017 - 07.2020
Brigham Young University - Idaho
High School Diploma -
Douglas High School
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