Andrea Widdison
Burien,WA
Summary
Dynamic leader experienced in transforming order from chaos. Excel in all aspects of organizational and team development, planning and execution including scope, schedule and budget management, deliverables management, and flawless implementation for maximum ROI. Adept at providing leadership to operationally distributed teams, communicating effectively with all levels of the organization, stakeholders, and business process owners, and developing innovative solutions to organizational challenges.
Overview
18
18
years of professional experience
Work History
Director, Project Management Office
Flexe, Inc.
03.2021 - Current
- Transformed team of 5 project managers using manual tools to PMO of 15 using standard project management tools with automation for reliable, high quality customer implementations and portfolio reporting.
- Implemented standard Project Management metrics by program type and complexity to identify top drivers for cost and quality improvements.
- Designed lean onboarding process for new Project Managers for quick, effective team growth as customer demand requires.
- Designed & delivered the company’s first-ever Scope Change Management process to control scope creep.
Manager, Customer & Retail Technology Program Mgmt
Starbucks Coffee Company
12.2019 - 03.2021
- Drove a funding strategy, resource and implementation plan for one of Starbucks highest priority marketing initiatives, along with business and product management stakeholders.
- Managed fiscal year demand and capacity planning requirements and resource assignments across shared portfolios based on talent and top priority initiatives.
- Ramped up a team of one to a team of three over a 6-month period, to support an ever-growing portfolio of programs driving increased revenue and operational efficiencies.
Program Manager, Siren Retail Technology
Starbucks Coffee Company
02.2017 - 12.2019
- Developed and leveraged repeatable methodology to deliver front and back-of house technology for a new chain of Starbucks manufacturing facilities: Princi Kitchens. Opened three in the US in 1 year.
- Developed program management tools and methodology in partnership with others for large-scale, broadly distributed program teams to successfully deliver technology for Starbucks Roastery Reserve locations in New York and Chicago.
- Led requirements analysis and solution delivery for retail operations requirements not conducive with Starbucks Core retail technology (i.e. in-store personal devices, retail printing, new store workflow and off-site storage delivery from Starbucks domestic RDC’s to New York Roastery).
Program Manager, WMS & 3PL Implementations
Starbucks Coffee Company
06.2012 - 02.2017
- Developed standard project schedules for integrating Starbucks ERP with RDC or CDC locations based on SKU mix, resulting in 50% reduction in project duration.
- Lead successful, on-time delivery of strategic ERP upgrade (Oracle R12) manufacturing (OPM) components impacting 8 roasting plants across the US.
- Lead selection and delivery of Starbucks global warehouse management technology platform at both company-owned and operated regional distribution centers. ($20M)
- Consistently managed cross-functional teams for successful project completion within deadlines and on budget.
Program Manager Supply Chain Operations
Starbucks Coffee Company
07.2006 - 05.2012
- With Supply Chain leadership, led business case, funding requirements and overall strategy to standardize global technology platform of regional distribution network ($18M).
- Lead transition of international distribution center to regionally-oriented model, integrating infrastructure and systems for new distribution facility in Germany.
- Drove completion of a phased project to implement standard Shipping & Receiving integrations with a new third-party logistics (3PL) provider ahead of schedule by 65%.
- Defined quarterly portfolio and project budget forecasting method to anticipate costs at detailed level, as well as evaluate project estimation accuracy.
Education
Master's Certificate - IT Project Management
George Washington University
Bachelor of Arts - Linguistics
Washington State University
PullmanSkills
Organizational & Team Development
Portfolio Planning & Execution
Change / Risk Management
Strategic Business Planning
Affiliations
- Member, Project Management Institute, PNW Chapter
- Member, PNW Organization Development Network
Timeline
Director, Project Management Office
Flexe, Inc.
03.2021 - Current
Manager, Customer & Retail Technology Program Mgmt
Starbucks Coffee Company
12.2019 - 03.2021
Program Manager, Siren Retail Technology
Starbucks Coffee Company
02.2017 - 12.2019
Program Manager, WMS & 3PL Implementations
Starbucks Coffee Company
06.2012 - 02.2017
Program Manager Supply Chain Operations
Starbucks Coffee Company
07.2006 - 05.2012
Master's Certificate - IT Project Management
George Washington University
Bachelor of Arts - Linguistics
Washington State University