Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Andrea Wiley

Port Orange,Florida

Summary

Certified Occupational Therapy Assistant with expertise in geriatric populations and dementia patient support. Skilled in time management, organization, and communication, with a focus on enhancing patient quality of life. Proficient in implementing therapeutic exercises and utilizing assistive technology. Eager to contribute to a dynamic healthcare team.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Home Health Aide

Apex Companion Care
Ormond Beach, Florida
04.2022 - Current
  • Recorded daily notes about client conditions, treatments provided, and progress made.
  • Educated family members on infection control and home care techniques to ensure patient safety.
  • Provided companionship and monitored the health condition of clients.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Helped clients move in bed, stand, or walk using proper body mechanics techniques.
  • Assisted client in ambulation and exercise routines.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Prepared meals and snacks according to prescribed diets.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Reported any changes in the client's physical or emotional condition to the supervisor immediately.

Home Health Aide

All Ways Caring HomeCare
Daytona Beach, Florida
04.2021 - 04.2022
  • See above

Occupational Therapy Assistant Student

The Arc of Volusia
Daytona Beach, Florida
09.2020 - 11.2020
  • Assessed client needs to integrate occupational therapy into existing programs.
  • Utilized occupational therapy theory and skills in clinical practice.
  • Ensured clients were engaged in meaningful activities.
  • Monitored clients' performance in work and daily activities, providing encouragement when needed
  • Conducted patient assessments to identify future staffing needs for occupational therapy.
  • Collaborated with Direct Support Professionals to understand client backgrounds and enhance engagement in activities.
  • Created educational materials, including a Mindfulness activity binder, and trained clients in self-care techniques.

Occupational Therapy Assistant Student

Oceanview Skilled Nursing Facility
New Smyrna Beach, Florida
09.2019 - 11.2019
  • Provided instruction on the use of adaptive equipment and assistive devices to maximize independence.
  • Maintained accurate patient care records, including daily notes, evaluations, and reports.
  • Ensured compliance with applicable laws, regulations, standards, policies, and procedures.
  • Collaborated with other healthcare professionals to ensure safe delivery of services to patients.
  • Provided emotional support for patients dealing with difficult diagnoses or challenging life events.
  • Participated in weekly team meetings to discuss current cases and develop new strategies for treatment plans.
  • Implemented therapeutic interventions, such as exercises, stretching activities, and functional activities.
  • Encouraged positive behavior changes through verbal reinforcement and positive motivation techniques.
  • Selected therapy activities to fit patients' needs and capabilities.
  • Treated patients using an established treatment plan under the supervision of occupational therapists.
  • Monitored patient rehabilitative activities for proper execution and offered encouragement.
  • Treated patients to improve fine motor and movement skills.

Administrative Assistant

CP Wiley and Associates
Vero Beach, Florida
01.2006 - 07.2017
  • Professionally greeted visitors, responded to inquiries, and directed them to appropriate personnel.
  • Helped clients with insurance claims, acting as a go-between for them and their insurance companies.
  • Managed database systems containing customer contact information.
  • Developed and maintained filing systems for confidential documents and records.
  • Coordinated mailings, including sorting mail, preparing packages for shipping via courier service, or postal service.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Ensured efficient operation of office equipment, such as printers, copiers, and fax machines.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.

Claims Rep/Administrative Assistant/FL 2-15 Agent

Amerilife And Health Services
Vero Beach, Florida
01.2003 - 12.2005
  • Provided clear explanations of benefits, eligibility requirements, and applicable laws when communicating with customers.
  • Input agency leads into the database.
  • All set up and management of Medicare 65+ lead seminars.
  • Filed appeals on behalf of customers when necessary after denial of a claim due to insufficient evidence.
  • Reviewed documentation and accounts to gain a full picture.
  • Assisted with all administrative duties.
  • Educated clients on policy coverage, exclusions, and claims procedures.
  • Handled customer inquiries regarding insurance policy coverage details and payment status updates.
  • Licensed Florida 2-15 agent (Life, Health, and Variable Annuities)
  • Signed up Medicare clients to the new Part D prescription drug program

Education

Bachelor of Science - Alternative Medicine

Everglades University
Orlando, FL
05-2023

Associate of Science - Occupational Therapy Assistant

Daytona State College
Daytona Beach, FL
05-2021

Skills

  • Assistive device training
  • Therapeutic exercise implementation
  • Geriatric rehabilitation
  • ADL support
  • Home safety
  • Upper extremity strengthening
  • Patient-centered care
  • Occupational performance improvement
  • Stroke recovery assistance
  • Certified in Mental Health First Aid
  • Certified in CPR/AED

Affiliations

  • Crafting (all types)
  • Learning anything new
  • Yoga
  • Gardening

Certification

  • Certified Occupational Therapy Assistant- License #190634
  • CPR/BLS
  • Certified in Adult Mental Health First Aid

Languages

American Sign Language
Limited

References

References available upon request.

Timeline

Home Health Aide

Apex Companion Care
04.2022 - Current

Home Health Aide

All Ways Caring HomeCare
04.2021 - 04.2022

Occupational Therapy Assistant Student

The Arc of Volusia
09.2020 - 11.2020

Occupational Therapy Assistant Student

Oceanview Skilled Nursing Facility
09.2019 - 11.2019

Administrative Assistant

CP Wiley and Associates
01.2006 - 07.2017

Claims Rep/Administrative Assistant/FL 2-15 Agent

Amerilife And Health Services
01.2003 - 12.2005

Bachelor of Science - Alternative Medicine

Everglades University

Associate of Science - Occupational Therapy Assistant

Daytona State College

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