Andrea Williams
Tuscaloosa
Summary
Detail-oriented Administrative Assistant with over 6 years of clerical experience and military service in the US Army and Air Force. Skilled in administrative procedures, file management, and document design. Strong communicator with expertise in Microsoft Office Suite, Google Workspace, and Military Personnel Data System (MilPDS).
Overview
24
24
years of professional experience
Work History
Supervisor
The Lovelady Manna
Birmingham
08.2024 - 02.2025
- Directed and supervised team of 15 employees, ensuring smooth daily operations.
- Supervised daily operations and staff activities at a community support organization.
- Coordinated scheduling and task assignments for team members to optimize workflow.
- Trained and mentored new staff on organizational policies and procedures.
- Implemented safety protocols to ensure a secure environment for clients and staff.
- Tracked inventory levels and procured supplies to maintain uninterrupted service delivery.
Medical Assistant
Fern Creek Cardiology
Fayetteville
08.2021 - 11.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Coordinated work schedules and managed calendars to streamline appointment arrangement.
- Supported physicians during patient examinations and clinical procedures to enhance patient care.
- Assisted physicians with patient examinations and clinical procedures.
- Completing work schedules, managing calendars, and arranging appointments
- Collected and recorded vital signs and medical histories to ensure thorough preparation for patient examinations.
Supervisor
Siga Telecom
Hohenfels
04.2014 - 06.2015
- Greeted customers and asked questions to identify specific needs and preferences
- Recommended and obtained merchandise tailored to customer needs
- Completed work schedules, managed calendars, and arranged appointments efficiently
- Operating telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Updating files, inventory, mailing, and database systems
Religious Affairs Specialist
US Army
German
10.2008 - 11.2013
- Advocated for clients during crisis situations to ensure their needs were addressed effectively.
- Collaborated with professionals to evaluate patients' conditions and assess needs, facilitating comprehensive care plans
- Maintained confidentiality of client treatment records, safeguarding sensitive information
Personnel Apprentice
US Air Force
RAF Lakenheath
01.2001 - 05.2003
- Counseled military personnel and dependents on Air Force community matters
- Created, maintained, and audited personnel records for military members
- Ensured compliance with personnel policies and directives
Education
Employment Readiness -
WorkFaith Birmingham
Birmingham, ALCustomer Service Training Course -
Jefferson State Community College
Birmingham, ALStudent -
Miller Motte College
Fayetteville, NCTimeline
Supervisor
The Lovelady Manna
08.2024 - 02.2025
Medical Assistant
Fern Creek Cardiology
08.2021 - 11.2022
Supervisor
Siga Telecom
04.2014 - 06.2015
Religious Affairs Specialist
US Army
10.2008 - 11.2013
Personnel Apprentice
US Air Force
01.2001 - 05.2003
Employment Readiness -
WorkFaith Birmingham
Customer Service Training Course -
Jefferson State Community College
Student -
Miller Motte College