Andrea Winter
Hudson,FL
Summary
Committed Administrative Assistant known for high productivity and efficiently completing tasks with specialties in administrative support, customer communication, and data management. Known to be detail-oriented and excel in problem solving, time management, and adaptability, ensuring seamless office operations and positive customer interactions.
Overview
6
6
years of professional experience
Work History
Support Assistant for Youth Ministries
Word of Life Fellowship Inc.
Hudson, FL
08.2022 - Current
- Assisted customers with technical inquiries, providing detailed and accurate information about products and services via service desk tickets and phone systems
- Managed online Shopify website inventory and oversaw purchase orders in order to maintain stock.
- Provided prompt administrative support to youth ministries team.
- Worked directly with vendors to create and supply new products regularly.
Administrative Assistant to Camp Director
Word of Life Fellowship Inc.
Hudson, FL
05.2019 - 07.2022
- Provided secretarial and office management support the the Director of Word of Life The Coast while building cooperative working relationships amongst the leadership team and office staff.
- Entered data into spreadsheets using Microsoft Excel or other similar programs and utilized editing programs to proofread content for typo-free emails, memos and documentation
- Handled confidential documents in an organized fashion according to established protocol in addition to managing customer contact information.
- Interviewed and hired incoming summer staff.
- Assisted in scheduling and communicating individual activities for 400+ summer campers.
- Assisted in scheduling and processing fingerprinting for all summer staff via Clearinghouse.
Front Desk Receptionist
Word of Life Fellowship Inc.
Hudson, FL
08.2018 - 05.2019
- Welcomed guests to the front desk and engaged in friendly conversations while conducting the check-in process.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Provided administrative support, such as filing documents, photocopying, and scanning materials.
- Processed payments from customers using a variety of payment methods, including credit cards, checks, and cash.
- Scheduled and organized travel arrangements for employees and visitors when needed.
- Worked with housekeeping, maintenance, and conference center staff to resolve any customer complaints or issues in a timely fashion, following established protocols.
Education
Bachelor of Science - Religion
Liberty University
Lynchburg, VA05-2022
Skills
- Clerical Support
- Interpersonal communication
- Appointment Coordination
- Scheduling
- Customer Service
- Complex Problem Solving
- Multi-Line Phone Systems
- Order Placement
- Organizing and Categorizing Data
- Experienced in Microsoft, Square, Shopify, and Salesforce systems
Timeline
Support Assistant for Youth Ministries
Word of Life Fellowship Inc.
08.2022 - Current
Administrative Assistant to Camp Director
Word of Life Fellowship Inc.
05.2019 - 07.2022
Front Desk Receptionist
Word of Life Fellowship Inc.
08.2018 - 05.2019
Bachelor of Science - Religion
Liberty University
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