Property Manager with 15 years of experience, offers administrative expertise, paired with excellent communication and time management skills. In-depth knowledge of conflict resolution. Focused on successfully handling daily operations of rental properties and maintaining occupancy.
Hi, I’m
Drea Wittenhagen
PO Box 1265 Aiea,HI
Summary
Overview
23
years of professional experience
1
Certification
Work History
Adp- Automated Data ProcessingAugusta, GA
Payroll Specialist
09.2022 - 04.2023
Job overview
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Prepared manual checks
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
- Researched and resolved employee payroll questions and issues via email and phone.
Berkshire Hathaway, The Beazley CoEvans, GA
Senior Assistant Property Manager
10.2021 - 08.2022
Job overview
- Developed and maintain strong relationships with property owners, tenants, and contractors
- Handled resident complaints and expedited maintenance requests
- Followed up with HOA violations
- Inspected properties regularly to identify deficiencies and schedule repairs
- Posted monthly rent, processed invoices and monthly owner disbursements, reconciled rent roll monthly
- Reviewed credit reports, tenant screenings and verifications, notifying prospects of results
- Facilitated tenant paperwork, administered lease documents through DocuSign and Zip Forms
Caring TransitionsAugusta, GA
Online Sales Manager
08.2020 - 09.2021
Job overview
- Trained new staff and provided feedback, traveled to projects and supervise team on site
- Developed clear, concise and visually appealing virtual presentations of products and services
- Optimized website, email campaigns and social media channels
- Developed successful resolutions for issues that arose during field operations
- Completed projects milestones on time by keeping team members on task and operating with efficiency
- Created work crew schedules and delegated assignments.
Asset LivingSan Angelo, TX
Assistant Property Manager
04.2019 - 12.2019
Job overview
- Supervised all aspects of the property and staff to ensure compliance with the companies’ policies and procedures, safety and fair housing guidelines, and liability concerns
- Played a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position
- Prepared appropriate documentation for income month end reporting
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
Hunt CompaniesSan Angelo, TX
Resident Services Specialist
04.2018 - 04.2019
Job overview
- Responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all customers including resident retention
- Collaborated with property managers to keep units ready for new tenants and oversee move-ins and move-outs
- Processed applications, generated leases and educated tenants on lease agreements and property rules
- Responsible for collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre-close and closeout accounting processes
- Setup and canceled military BAH housing allotments thru a third-party government system.
KW Property ManagementMiami, FL
AR Support Associate
01.2010 - 12.2011
Job overview
- Apply customer payments for assigned properties via several lockbox systems, check scanners, ach payments, & web portal payments
- Processed over 2000 payments every month, made adjustments relating to maintenance, special assessments, parking, and any other charges to resident accounts as needed
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process
- Generated, mailed and monitored invoices
- Researched ledgers and respond to needs of property manager.
Edward Rose and SonsKalamazoo, MI
Property Manager
01.2000 - 08.2009
Job overview
- Completed formal training program to learn the company’s business philosophy, policies and procedures
- Developed and managed highly skilled on-site staff through recruitment, training, leasing and motivation
- Oversaw budgeting process for assigned property
- Monitored and documented delinquencies and other forms of income
- Handled resident complaints and expedited maintenance requests
- Inspected properties regularly to identify deficiencies and schedule repairs.
Education
Purdue Global University
Diploma from Medical Billing/Coding
04.2019
University Overview
BCSC, AMCA
01.2019
University Overview
Davenport University, Some College
Core Basics 30 credit
01.2007
University Overview
Skills
- Database Management
- Real estate software Yardi, MRI, Entrata
- Accounts Receivable/Accounts Payable
- Attention to Detail
- Microsoft Office (Word, Excel, Power Point)
- Communication
- Problem Solving
- Leadership
- Time Management
- Customer Focus
- ADP Workforce Now, Salesforce
- Automated and Manual Check Processing
Certification
- Georgia Real Estate License (inactive) - Expires 2026
Timeline
Payroll Specialist
Adp- Automated Data Processing
09.2022 - 04.2023
Senior Assistant Property Manager
Berkshire Hathaway, The Beazley Co
10.2021 - 08.2022
Online Sales Manager
Caring Transitions
08.2020 - 09.2021
Assistant Property Manager
Asset Living
04.2019 - 12.2019
Resident Services Specialist
Hunt Companies
04.2018 - 04.2019
AR Support Associate
KW Property Management
01.2010 - 12.2011
Property Manager
Edward Rose and Sons
01.2000 - 08.2009
Purdue Global University
Diploma from Medical Billing/Coding
BCSC, AMCA
Davenport University, Some College
Core Basics 30 credit
- Georgia Real Estate License (inactive) - Expires 2026
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