ANDREA WOOLDRIDGE
Manchester
Summary
Diligent with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to customers and coworkers. Problem solver, and handles stressful situations in a well organized manner.
Overview
9
9
years of professional experience
Work History
Operations Manager
All Seasons Deliveries LLC
09.2024 - 12.2025
- Managed day-to-day operations of a fleet of 25+ delivery vans, ensuring a safe, efficient dispatch and timely deliveries
- Supervised and communicated with drivers to ensure safety, productivity, and on-time delivery, maintaining a high level of customer service
- Led recruitment, training, and development of new drivers and operational staff, promoting a positive and collaborative work environment
- Scheduled and coordinated
Dispatcher/Closer
NHBlackLabs LLC
11.2022 - 09.2024
- Led the closing operations from 4:00 p.m
- Until the last driver's return (typically 9:00 p.m.) ensuring smooth and timely daily operations, directly contributing to the company's success
- Managed the inventory of supplies and driver devices, overseeing reorder processes to maintain stock levels and prevent shortages
- Organized and prepared vehicle bags for the following day's operations, ensuring drivers were equipped with necessary tools for efficient routes
- Coordinated closely with drivers to address routing, app, or device issues, providing immediate solutions to minimize delays and optimize delivery performance
- Fostered a positive and collaborative team environment, consistently promoting flexibility and adaptability to meet corporate goals and adjusting to changes in procedures
Secretary
D.L. Raymond Construction, Inc.
11.2021 - 07.2022
- Coordinated communications, taking calls, responding to emails and interfacing with clients
- Maintained organized filing system of paper and electronic documents
- Maintained office safety by screening visitors, updating logs and issuing temporary passes for governmental and classified areas
- Inspected daily construction to determine project progress, contract compliance and safety
- Supervised crew to facilitate top quality and achievement of project milestones
- Sustained safety protocol, ensuring proper, cost-effective and safe handling and usage of equipment and materials
Server
Bar 'Cino
05.2019 - 03.2020
- Educated in fine-dining experience, with knowledge of menu and pairing of beverages to increase customer satisfaction and revenue
- TIPS certified in the state of RI
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Worked with executive chef during events and competitions
- Provided exceptional service to high volume of daily customers during rushes
- Multitasked and maintained accuracy while handling payments, giving change and printing receipts to customers
Server/Bartender/Banquet Server
Raddison Hotel
06.2017 - 05.2019
- Operated POS terminals to input orders, split bills and calculate totals
- Handled restaurant parties up to 30 guests
- Welcomed guests with personable attitude and brought beverage orders in a timely manner, while reviewing menu options
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
Education
Some College (No Degree) - Marine Biology, Environmental Sciences
Roger Williams University
Bristol, RI03.2025
Skills
- Verbal and Written Communication
- Multitasking and Time Management
- Meticulous Attention to Detail
- Microsoft Office
- Professional and Courteous
- Ease with Computers and Technology
Timeline
Operations Manager
All Seasons Deliveries LLC
09.2024 - 12.2025
Dispatcher/Closer
NHBlackLabs LLC
11.2022 - 09.2024
Secretary
D.L. Raymond Construction, Inc.
11.2021 - 07.2022
Server
Bar 'Cino
05.2019 - 03.2020
Server/Bartender/Banquet Server
Raddison Hotel
06.2017 - 05.2019
Some College (No Degree) - Marine Biology, Environmental Sciences
Roger Williams University
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