Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Young

Centerville,oh,OH

Summary

Versatile cashier with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Dedicated cashier and server with 4 years of experience in establishment. Professional when answering customers' questions. High-energy cashier offering over 20 years of experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Motivated cashier and stocker with many years of experience in . Accomplished various tasks daily, including, stocking shelves and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations. Reliable associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in many areas and flexible with changing business needs. Precise cashier with strong understanding of sales and excellent mathematical skills. Expert in customer service, financial recordkeeping and accurate transactions. Trained in sales with knowledge of Microsoft office suite. Well-rounded cashier with many years of experience stocking and taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled a with dedication to efficiency and accuracy. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer service. Trustworthy and dedicated with many years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training . Motivated to learn, grow and excel . Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Pro Services Cashier

Lowes
Centerville, Oh, Ohio
08.2018 - Current
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned duties for various positions and provided backup at key times.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Set up new sales displays each week.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Facilitated orders and completed accurate to meet aggressive deadlines.
  • Entered orders into computer database system.
  • Trained staff on operating procedures and company services.
  • Resolved issues over phone with customers daily.
  • Communicated professionally with colleagues, freelancers and clients.
  • Promised best prices for customer services and maintained accuracy when determining quotes.
  • Delivered prompt service to prioritize customer needs.

Salesperson

Elderbeerman
Kettering, OH
09.2013 - 07.2016
  • Increased sales and customer satisfaction through personalized servicing.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Expanded brand and marketing strategies by planning strategic events.
  • Logged reports, expenses, receipts, and sales in company database.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Maintained counter and display areas for cleanliness and organization.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Processed payments, entering sales in register for prompt customer service.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Developed strong rapport with customers and created positive impression of business.
  • Discussed with customers, outlined restrictions and educated on policies.
  • Processed accurate credit, debit, check and cash sales transactions for more than customer orders per day.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

High School Diploma -

EE PROF. Antonio Prada Jr
Rio De Janeiro, Brazil
11.1987

Skills

  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Self-motivated professional
  • Microsoft Office

Good listening skills

  • Decision Making
  • Responsible
  • Data Entry
  • MS Office
  • Team building
  • Leadership
  • Organization and Time Management

Languages

Portuguese
Native or Bilingual
German
Professional Working
English
Full Professional

Timeline

Pro Services Cashier

Lowes
08.2018 - Current

Salesperson

Elderbeerman
09.2013 - 07.2016

High School Diploma -

EE PROF. Antonio Prada Jr
Andrea Young