Andrea Zambrano
Naperville,IL
Summary
High-energy professional skilled at greeting guests, managing entrances, and balancing server tasks to improve operations. Team-oriented, hardworking, and efficient at prioritizing and handling multiple tasks to ensure positive dining experiences.
Overview
2
2
years of professional experience
Work History
Bartender
Fat Rosie’s Taco and Tequila Bar
Naperville, IL
02.2024 - Current
- Attended regular training sessions to stay updated on new products or trends.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Greeted customers and provided excellent customer service.
- Checked identification of guests to verify age requirements for alcohol purchase.
Server
Fat Rosie’s Taco and Tequila Bar
Naperville, IL
12.2022 - 02.2024
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented menus and answered questions regarding items.
- Explained menu items, describing ingredients and cooking methods upon request.
- Informed customers of daily specials and signature menu items.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Casa Margarita
Naperville, IL
10.2022 - 12.2022
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Vocational English As A Second Language - English Education
Midwestern Career College
Chicago, IL01-2024
Bachelor of Arts - Teacher Education, Multiple Levels
Universidad Técnica De Manabi
Portoviejo - Manabi, Ecuador10-2014
Skills
- Team player attitude
- Patience and Tolerance
- Food Service
- Engaging personality
- Outgoing Personality
- Able to stand 12 hours
- Menu knowledge
- Active Listening
- Multitasking
- Self-taught
- Easy to adapt
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Bartender
Fat Rosie’s Taco and Tequila Bar
02.2024 - Current
Server
Fat Rosie’s Taco and Tequila Bar
12.2022 - 02.2024
Server
Casa Margarita
10.2022 - 12.2022
Vocational English As A Second Language - English Education
Midwestern Career College
Bachelor of Arts - Teacher Education, Multiple Levels
Universidad Técnica De Manabi
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