Andrea Zimmerman
Chicago,IL
Summary
Dynamic leader with a proven track record at Pediatrix Medical Group, adept in financial analysis and team leadership. Spearheaded strategic growth initiatives, enhancing profitability and operational efficiency. Excelled in vendor management and performance metrics, driving quality and revenue cycle improvements.
Overview
12
12
years of professional experience
Work History
Associate Vice President of Operations
Pediatrix Medical Group
09.2022 - Current
- Develops strategic plans for profitable business in the region in alignment with organizational strategy
- Effectively assesses assigned regions and develops plans for growth as well as drives strategic initiatives for all practices including diversification, expansion, or creation and approves candidates for acquisition
- Assess and mitigates risks to the business
- Responsible for ensuring safe daily operations and contract adherence
- Responsible for top and bottom-line performance of assigned regions, through budget development, monitoring practice performance and efficiency, review of monthly financials and monitoring practice productivity and cost containment strategies
- Develops and approves business development models
- Works with Clinical services and Specialty Medical Officers to drive safety and quality initiatives
- Monitors practice performance and efficiency through operations team and review of monthly financials and monitors practice productivity and cost containment strategies
- Responsible for managed care and revenue cycle oversight as well as negotiating agreements (with physicians, payers, hospitals, and vendors related to new as well as ongoing business operations.
Regional Operations Manager
Mednax – Pediatrix and Obstetrix Medical Group
03.2021 - 09.2022
- Ensures optimum practice lifecycle and operational management of both hospital based and ambulatory practices (OB Hospitalist, Maternal Fetal Medicine, Pediatric Cardiology)
- Responsible for staffing model for both clinical and non-clinical employees, ensuring appropriate staffing for practices
- Manage all contracting projects including internal and external negotiations, tracking of hospital contracts, and tracking and monitoring of employment agreements for changes/renewals/increases
- Manage recruitment of new physician or key staff into the practice, including candidate screening, interviews, and onboarding
- Operational Summary Management including monthly financial reviews, ensuring that practices are achieving profitability metrics, and working closely with Practice Management and Medical Directors on problem areas with a focus on problem resolution
- Management of the Pro forma Development process by providing finance the overview of the business and specific financial data necessary to complete the pro forma
- Annual budget planning in conjunction with Finance Manager, Practice Medical Director and Market President
- Participation in managed care initiatives and negotiations
- Monthly review of practice billing and collections in conjunction with Revenue Cycle Management to ensure proper processing of claims and timely collections
- Work with the growth team to develop and produce market intel for use for operational improvements, growth and business development.
Practice Manager – Maternal Fetal Medicine
Mednax – Obstetrix Medical Group
11.2019 - 02.2021
- Responsible for the operational, financial and managerial oversight of a 3 office Maternal Fetal Medicine practice
- In conjunction with the Practice Medical Director, responsible for building effective relationships with hospital partners and referring providers
- Partnered with clinical providers and corporate recruitment to effectively identify, recruit, and onboard physicians to the practice
- Identified opportunities for resource optimization and continuous quality improvement (CQI)
- P&L ownership for the practice, including revenue growth, cost containment, and analysis of the impact of all operational decisions to profitability
- Responsible for contract management of all clinical providers and service locations
- Partner with Practice Medical Director, Market Director and Managed Care team for effective market review of unique payer arrangements and affiliated contracts
- Responsible for evaluation of practice productivity, providing recommendations for improvement, and overseeing action plans to realize improvements
- Partner with the Market Director and Practice Medical Director in annual budgeting and strategic planning.
Regional Manager – Newborn Hearing Screen
Mednax – Pediatrix Medical Group
11.2015 - 12.2019
- Responsible for the practice management of 130 hospital based Newborn Hearing Screen Programs (NBHS), including staffing of 400+ Site Coordinators and Hearing Screeners; duties include financial management, contract management, payroll, compliance and other operational issues
- Direct supervision, training, development and annual performance evaluation of 7 Regional Coordinators
- Responsible for oversight, training and monitoring of reporting of physician sponsors
- Responsible for personnel issues including hiring, annual evaluations, bonus evaluations, counseling and termination of employees
- Drives growth within the NBHS Program in conjunction with the Sales Manager, Regional Vice President and Director of Operations with 40 programs added since 2016
- Operational oversight of implementation of new NBHS programs from contracting phase through start of service
- Responsible for financial management of all NBHS programs within assigned region with an annual operating income of $5 million, including monitoring and management of monthly operational summaries and A/R reports
- Partner with Regional and National Management Teams in strategic planning and annual budgeting
- Responsible for creation of Proformas in conjunction with Financial Analyst and negotiation of hospital stipends to meet margins
- Successfully negotiated increased and/or new stipends with hospital partners for a revenue increase of over a half million dollars
- Ensures satisfaction of hospital partners and patients and adherence to the mission of Take Great Care of the Patient.
Regional Coordinator - Newborn Hearing Screen
Pediatrix Medical Group
03.2012 - 10.2015
- Responsible for the overall coordination of the start up of NBHS hospital-based programs, including training and staffing, and other aspects as relevant to the success of implementation
- Successful implementation of 6 new NBHS programs, including one of the largest birthing hospitals in the US with an annual volume of 12,000 births and management of 20 plus programs on an annual basis
- Create and perform hospital based in-service training and ensure a continuous, open communication with hospital administration, staff, physicians and Pediatrix Medical Group Medical Sponsors during implementation stage of program and on an ongoing basis in conjunction with the Regional Manager
- Review and make recommendations for necessary changes for the NBHS programs, which includes assessments of program aspects (refer folders, personnel documentation, calendars, equipment items, etc.) to ensure that the program personnel are adhering to the quality assurance standards as established by the Pediatrix NBHS management team
- Responsible for recruiting, hiring, training, supervising and annual evaluation of performance for NBHS coordinators
- Perform annual site visits and problem solve NBHS issues within the program in a timely manner
- Site visits include audit of files to ensure the compliance of NBHS personnel in respect to Pediatrix Medical Group, facility, OSHA, and TJC requirements and discusses irregularities and recommended improvements with management
- Works with Regional Manager to complete monthly reporting and reviews monthly clinical and data edit reports and follows up with local Coordinators on areas that need attention.
Education
BA Communications -
Columbia College Chicago
Skills
- Budget Preparation
- Service Delivery Management
- Operations Oversight
- Corporate Communications
Timeline
Associate Vice President of Operations
Pediatrix Medical Group
09.2022 - Current
Regional Operations Manager
Mednax – Pediatrix and Obstetrix Medical Group
03.2021 - 09.2022
Practice Manager – Maternal Fetal Medicine
Mednax – Obstetrix Medical Group
11.2019 - 02.2021
Regional Manager – Newborn Hearing Screen
Mednax – Pediatrix Medical Group
11.2015 - 12.2019
Regional Coordinator - Newborn Hearing Screen
Pediatrix Medical Group
03.2012 - 10.2015
BA Communications -
Columbia College Chicago
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