Overview
Work History
Education
Leadership Experiences & Activities
Skills & Interests
Timeline
Generic

Andrea A Arain

CA

Overview

2
2
years of professional experience

Work History

I.T Transformation Analyst

OPTUM Technology
Remote, CA
01.2025 - Current
  • Developed comprehensive playbook detailing standardized operating models for service offerings.
  • Implemented a consistent operating model across all accounts.
  • Advanced the leadership agenda by implementing metrics for IT Transformation.

Associate Business Manager, RCM Acute

OPTUM Insight
Remote, OR
08.2024 - 01.2025
  • Directed feature and release workflows through Aha! software to secure punctual delivery within Acute Revenue Cycle Management (RCM).
  • Designed dashboards from Excel to Teams, delivering improved visualization for the Center of Excellence.
  • Collaborated with team leaders to review weekly roadmap progression, ensuring adherence to project timelines.
  • Led daily discussions with Acute RCM team, Vice Presidents, and Senior Executives to boost operational performance.
  • Developed metrics and reports to assess key initiatives in the Acute RCM framework.

Clinical Administrative Assistant

University of California Los Angeles - UCLA Health
Los Angeles, CA
08.2023 - 08.2024
  • Streamlined collaboration among patients, providers, nursing staff, house staff, and health system administration.
  • Assessed patient requirements and relayed concerns to medical team.
  • Captured observations of patient behavior, noting complaints and physical symptoms for nurse review.

Intern Researcher, Statistics & Data Science

Carnegie Mellon University / OPTUM
Pittsburgh, PA
06.2023 - 07.2023
  • Developed strategies leveraging extensive data to minimize hospital stays nationwide.
  • Utilized R Studio to analyze data and extract variables.
  • Communicated advanced models and technologies effectively to various audiences to reduce hospitalization expenses.

Education

Masters In Cybersecurity - Relevant Coursework:Security Operations&Incident

University of California, Berkeley
Berkeley, CA

Bachelors of Art - Business Administration, Information Systems - Security

California State University, San Bernardino
San Bernardino, CA

Leadership Experiences & Activities

  • OPTUM – Led cross-functional collaboration with executives and RCM teams to improve operational performance and project delivery
  • OPTUM – Conducted research to identify care delays and minimize hospital stays, improving patient outcomes and system efficiency; research findings were successfully published.
  • WiCyS Women in Cybersecurity - California – Member | Latinas in Tech – Active Member
  • UCLA Health – Epic Systems Software Charting

Skills & Interests

Cybersecurity measures • Data analysis • R Studio • Python (data visualization)
Security operations • Incident response playbooks
Governance, risk & compliance (GRC) • Research methodology
RCM process optimization • Business operations • Mentoring Latinas in tech

Timeline

I.T Transformation Analyst

OPTUM Technology
01.2025 - Current

Associate Business Manager, RCM Acute

OPTUM Insight
08.2024 - 01.2025

Clinical Administrative Assistant

University of California Los Angeles - UCLA Health
08.2023 - 08.2024

Intern Researcher, Statistics & Data Science

Carnegie Mellon University / OPTUM
06.2023 - 07.2023

Masters In Cybersecurity - Relevant Coursework:Security Operations&Incident

University of California, Berkeley

Bachelors of Art - Business Administration, Information Systems - Security

California State University, San Bernardino

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Andrea A Arain