ANDREA CHAVEZ ESCOBEDO
Placentia,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Community Health Worker
Providence St Joseph Hospital ER
12.2023 - Current
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Continually sought methods for improving daily operations, communications with patients, recordkeeping, and data entry for increased efficiency
- Liaised between patients and vendors and maintained effective lines of communication.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Medical Receptionist
Providence Medical Center Neurosurgery
08.2022 - 12.2023
- Handled approximately 50 incoming calls screening, transferring, and answering appropriately, timely, and efficiently
- Take accurate and appropriate messages
- Greet patients/visitors, check patients in and out, distributes mail, faxes, etc
- Assist department with various duties as needed
- Responsible for obtaining all information relating to patients and facilitates, and collection and dissemination of information to medical records and information system.
Bookstore Staff Member
River Arena
09.2018 - 12.2022
- Listened to customer needs and desires to identify and recommend optimal products
- Coordinated restocking sales floor with current merchandise and accurate signage for current promotions
- Managed efficient cash register operations
- Recovered sales floor by picking up items, shelving books and products, and straightening bookshelves and tables
- Delivered the highest level of customer service by greeting, communicating, and assisting customers with online orders.
Skills
- Excellent Written and Verbal Communication
- Attention to Detail
- Creative Problem Solving
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Multitasking and Prioritization
- Organized and detail-oriented
- Schedule Management
- Community-based resources
- Referral Coordination
- Service Coordination
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Community Health Worker
Providence St Joseph Hospital ER
12.2023 - Current
Medical Receptionist
Providence Medical Center Neurosurgery
08.2022 - 12.2023
Bookstore Staff Member
River Arena
09.2018 - 12.2022
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