ANDREA D SAYRE
Bossier City,LA
Summary
Conscientious and compassionate professional with a passion for helping employers to identify, develop and retain qualified candidates. Skilled at partnering with management teams to build cultures that value employees and promote productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Comcast
Shreveport, LA
06.2021 - Current
- Implemented performance reviews and motivational strategies to elevate HR team results
- Processed employee claims involving performance issues and harassment
- Liaised between multiple business divisions to improve communications
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies
- Maintained human resources regulatory compliance with local, state and federal laws
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes
- Instructed senior leaders on appropriate employee corrective steps
- Liaised between multiple business divisions to improve communications
- Planned, monitored and appraised employee work results by training managers to coach and correct employees
Human Resources Generalist II
Janesville Acoustics
Warrensburg, MO
06.2018 - 06.2019
- Collaborated with management to build and implement effective, modern employment policies
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives
- Directed on-boarding and training for over 120 new hourly and salary employees each year, keeping company operations smooth and production efficient with skilled candidates
- Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances
- Assessed skill gaps for salary and hourly successors in all departments and developed training courses to meet identified needs
- Decreased filing time for all employee documentation by 95% through implementation of electronic filing system; cost savings of $2,197 per year
- Updated key human resource metrics, including turnover and terminations, using reporting tools in HRMS database
Assistant Practice Manager
Hansen Orthodontic Specialists
Lee's Summit, MO 64063
02.2016 - 09.2018
- Proficient in human resources procedures including recruiting for new Orthodontic Technicians, Treatment Coordinators and Appointment Coordinators and transferring or relieving individuals of their position
- Implemented daily duty schedule to ensure office cleanliness, proper sterilization techniques and OSHA compliant procedures
- Implemented practice same-day-start appointments which increased practice profits by 10% in the first two quarters of 2017
- Coordinated external marketing including Burnt District Festival and Wings Over Whiteman sponsorship
- Effectively managed accounts receivable for over 1,200 active patients creating a reduction in accounts past due by 11%
- Provided patients and parents with detailed treatment and financials
- Regularly attended dental society, treatment team meetings and in-service training to further develop management skills
Human Resources Generalist
Janesville Acoustics
Warrensburg, MO
10.2017 - 06.2018
- Addressed employee harassment allegations, work complaints and other concerns
- Conducted salary survey research for both exempt and non-exempt positions
- Implemented ADP system upgrade to ADP Vantage
- Developed and facilitated all new-hire orientations
- Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans
- Processed unemployment claims and acted as the company representative at unemployment hearings
- Oversaw the day-to-day processing of payroll for 190-200 employees, including review of time-sheets and computing pay in accordance with FLSA
Supply Chain Manager
United States Air Force - McChord AFB
, Washington
11.1998 - 10.2010
- Directly responsible for management of daily supply operations
- Developed and led training programs in preparation for combat
- Improved deployment process by incorporating design for Six Sigma
- Planned and conducted two staff trainings per month, with emphasis on inventory control and process improvement
- Determined cost-effective procedures and routes for issuing personnel proper deployment equipment
- Handled all customer relations issues graciously and in accordance with military policies and directives
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction
- Communicated urgent orders and directions effectively to a team of 12 personnel
- Oversaw inventory and office supply purchases as the designated government purchase account holder
- Collaborated with squadron unit deployment managers and squadron leaders to achieve reduction in loss of training materials
- Conducted research on logistics operations, including literature reviews, interviews and site visits.
Education
MBA - Health Care Management
University of Phoenix
Gardena, CA2014
Bachelor of Arts - Health Care Administration
Ashford University
Clinton, IA2012
Skills
- Human resources management
- Organizational development
- Succession planning
- Strong communication skills
- Recruitment strategies
- Self-motivated
Certification
HRCI: Professional in Human Resources (PHR), 2021
Additional Information
- Honors & Activities while serving in the military include: Iraq Campaign Medal with 1 service star, Global War on Terrorism Expeditionary Medal, Global War on Terrorism Service Medal, AF Longevity Service with 1 oak leaf cluster, Air Force Commendation Medal, Air Force Achievement Medal with 1 oak leaf cluster, AF Good Conduct Medal with 2 oak leaf clusters, and National Defense Service Medal
Timeline
Human Resources Manager
Comcast
06.2021 - Current
Human Resources Generalist II
Janesville Acoustics
06.2018 - 06.2019
Human Resources Generalist
Janesville Acoustics
10.2017 - 06.2018
Assistant Practice Manager
Hansen Orthodontic Specialists
02.2016 - 09.2018
Supply Chain Manager
United States Air Force - McChord AFB
11.1998 - 10.2010
MBA - Health Care Management
University of Phoenix
Bachelor of Arts - Health Care Administration
Ashford University
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