Summary
Overview
Work History
Education
Skills
Timeline
Generic

AndreaG Gageway

Albany,NY

Summary

Dynamic office manager with a proven track record at Albany Park Ride and Fly, excelling in customer service and organizational skills. Enhanced team productivity through effective task delegation and streamlined operations. Skilled in financial accounting and relationship building, ensuring confidentiality and accuracy in all financial records.

Overview

22
22
years of professional experience

Work History

Customer Service Representative

HART TOURS
05.2010 - 09.2010

TOUR PLANNING, DAILY DEPOSITS, FILING










Treasurer Volunteer

ALBANY CHAPTER WORKING IN TRAVEL
06.2000 - 06.2004
  • Managed funds for the organization, ensuring proper allocation and maximizing returns on investments.

OFFICE MANGER

ALBANY PARK RIDE AND FLY
04.1988 - 2025
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.

Education

BUSINESS MAJOR

MAUHS
Bennington VT
06-1971

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Account reconciliation
  • Credit and collections
  • Relationship building
  • Mail handling
  • Team supervision
  • Financial accounting

Timeline

Customer Service Representative

HART TOURS
05.2010 - 09.2010

Treasurer Volunteer

ALBANY CHAPTER WORKING IN TRAVEL
06.2000 - 06.2004

OFFICE MANGER

ALBANY PARK RIDE AND FLY
04.1988 - 2025

BUSINESS MAJOR

MAUHS