Summary
Overview
Work History
Education
Skills
Timeline
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Andreaist Gordon

Andreaist Gordon

Administrative Professional
Lewisville ,Texas

Summary

Dedicated and motivated professional with a strong background in Business Health Care Administration, Office Administration, Recruiting, and Organizational Leadership. Possess years of successful experience working in fast-paced business environments, hiring/recruiting, training qualified staff, and implementing effective strategies to streamline internal processes. Able to facilitate positive relationships with a wide range of clients, colleagues, and other key partners. Consistently recognized for outstanding contributions and solid reputation for resolving complex issues. Commended for organization, efficiency, priority management, and verbal/written communication skills. Computer savvy and familiar with many modern systems and software applications including MS Office Suite.

Overview

18
18
years of professional experience

Work History

Impairment Rating Specialist

Care Now Primary Health Corporate
Coppell, TX
05.2016 - Current
  • Carried out office duties utilizing data entry skills in framework of medical database.
  • Organized patient files and streamlined operations to improve efficiency.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Communicate effectively with diverse clients, respond to inquiries, and facilitate appropriate resolution
  • Administrative support to the Director of Operations regarding worker compensation. Business transactions in accordance with established policies and procedures
  • Consistently meet production volume and quality standards as outlined by department management

Facility Coordinator

Medical City Green Oaks Hospital
Dallas, TX
06.2007 - 05.2016
  • Direct administrative support to all facility departments in the areas of purchasing, inventory control and account management. Experienced in processing capital expenditure/SPR account requests.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
  • Managed the TMA work order system for preventative maintenance, monitored all documents to ensure compliance and TDH readiness.
  • Confirmed arrival of all inventories through our SMART system, oversaw all inventory and engineering purchases, maintained a monthly expense report for accounting and assisted in all areas as assigned.
  • Resulted in advancement within the HCA Corporation

Account Manager

Alliance Data
Dallas, TX
05.2004 - 06.2007
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.

Education

Associate of Science -

North Lake College
Irving, TX

Skills

  • Positive Reinforcement Strategies
  • Healthcare Administration
  • Recruiting & Hiring
  • Customer Engagement
  • Organizational Support
  • Data Entry & Analysis
  • Records & Reporting
  • Scheduling

Timeline

Impairment Rating Specialist

Care Now Primary Health Corporate
05.2016 - Current

Facility Coordinator

Medical City Green Oaks Hospital
06.2007 - 05.2016

Account Manager

Alliance Data
05.2004 - 06.2007

Associate of Science -

North Lake College
Andreaist GordonAdministrative Professional