Andrea Janko
Kelley,IA
Summary
Dynamic professional with a proven track record at The Lucky Pig Pub & Grill, excelling in guest engagement and recipe adherence. Expert in enhancing dining experiences through exceptional service and culinary precision. Skilled in supply management and fostering positive customer relations, contributing to significant customer satisfaction. Demonstrates strong leadership in training teams for peak performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
The Lucky Pig Pub& Grill
03.2019 - 02.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Responded to customer requests for products, services, and company information.
- Created and maintained detailed database to develop promotional sales.
Cook's Assistant
Ogden City School District
02.2019 - 05.2019
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Set up and prepared cooking supplies and workstations during breakfast and lunch hours to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Followed recipes closely for consistent taste, quality and presentation.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Portioned meals according to recipe specifications, limiting kitchen waste.
- Monitored food quality and temperature for safe consumption.
- Cleaned and maintained work areas, equipment and utensils.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Cook Shift Leader
Dairy Queen Grill & Chill
02.2011 - 01.2017
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Trained and supervised cooking staff to expertly meet daily needs.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Measured and mixed ingredients according to precise recipes for best results.
- Monitored food quality and presentation to maintain high standards.
- Prepared and served various food items in fast-paced work environment.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
High School Diploma -
Adult Learning Center
Anchorage, AKNo Degree - IT Network Security
Coursera
Kelley, IA09-2023
Skills
- Order Management
- Table Bussing
- Hostess support
- Food Delivery
- Supply Restocking
- Guest Engagement
- Product Knowledge
- Appointment Scheduling
- Scheduling
- Consultative Sales
- Plating and presentation
- Cost Reduction
- Supply Management
- Recipe Adherence
Certification
- Certified Food Safety Handler, Ogden School District
- Certified It Specialist, Coursera - 2023
Painting
I enjoy all mediums of painting; acrylic, water color, and oil mainly. I find it calming to be creative.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time off401k matchPaid sick leaveHealthcare benefits4-day work weekPersonal development programsWork from home optionTimeline
Server
The Lucky Pig Pub& Grill
03.2019 - 02.2023
Cook's Assistant
Ogden City School District
02.2019 - 05.2019
Cook Shift Leader
Dairy Queen Grill & Chill
02.2011 - 01.2017
High School Diploma -
Adult Learning Center
No Degree - IT Network Security
Coursera
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