Andrea Josel Simbillo
Savannah,GA
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients. Talented Dental Assistant with 4 years of experience working with dental staff to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments.
Overview
4
4
years of professional experience
Work History
Enlisted Soldier
United States Army
Fort Gordon, GA
06.2019 - 03.2023
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
- Utilized advanced technical skills to maintain and troubleshoot essential communication equipment, ensuring a reliable network for command operations.
- Reduced equipment loss rates by implementing strict inventory management procedures and conducting regular inspections.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Coached and mentored new recruits for motivated, high-performing teams.
- Navigated terrain in hostile and non-hostile conditions, achieving positive outcomes.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
Dental Front Office Receptionist
United States Army
Fort Gordon, GA And Fort Stewart, GA
10.2019 - 03.2023
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
- Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Helped patients complete necessary medical forms and documentation.
- Ensured optimal office productivity by maintaining an organized front desk area and keeping supplies well-stocked.
- Maintained strict adherence to HIPAA regulations, ensuring the confidentiality of sensitive patient information at all times.
- Fostered strong relationships with patients to encourage loyalty, resulting in repeat visits and positive word-of-mouth referrals.
- Reduced patient wait times with effective communication between dental staff for prompt treatment coordination.
- Streamlined office operations for improved efficiency by organizing and maintaining dental records, forms, and documents.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Supported the dentist in treatment planning by obtaining necessary information from patients and updating their records accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided exceptional customer service through a warm and welcoming demeanor, promptly addressing patient inquiries and concerns.
- Assisted colleagues in various administrative tasks such as filing patient documentation or generating reports when needed for smoother workflow.
- Monitored inventory levels of office supplies regularly; ordering additional stock when required to avoid shortages.
- Kept abreast of industry trends and developments, attending relevant conferences or workshops to enhance professional skills.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Worked with dentrix and CDS software.
Oral and Maxillofacial Surgery Assistant
United States Army
Fort Gordon, GA
10.2019 - 04.2022
- Assisted in doing Intravenous insertion in patients before proceeding to Oral surgery procedures.
- Assisted and passed instruments to Oral surgeons efficiently during procedures in the operating room.
- Prepared patients for Oral and maxillofacial surgery procedure. Giving them consent forms.
- Sterilized instruments used from the operating room.
- Lay instruments and organizing neatly prior to usage of Oral surgeons.
- Suctions patients mouth during dental procedures.
Dental Assistant Specialist
United States Army
Fort Stewart, GA
04.2022 - 03.2023
- Maintained strict adherence to sterilization protocols for instruments and equipment, reducing the risk of infection.
- Streamlined appointment scheduling and patient management, resulting in improved office efficiency.
- Reduced appointment cancellations through diligent follow-up calls reminding patients of upcoming visits.
- Expedited insurance claims processing by accurately documenting treatments and submitting paperwork promptly.
- Developed strong rapport with patients, creating an atmosphere of trust that led to increased treatment acceptance rates.
- Supported dentists in the implementation of new dental technologies, enhancing the overall quality and efficiency of patient care.
- Facilitated seamless dentist-patient communication through expert interpretation of dental terminology during consultations.
- Supported dentists in performing accurate diagnostic evaluations through efficient X-ray preparation and processing.
- Kept detailed records of each procedure performed, ensuring accurate billing information was available for insurance claims processing.
- Enhanced patient comfort by providing compassionate and attentive care during dental procedures.
- Ensured smooth daily operations by effectively coordinating appointments and managing the front desk when needed.
- Improved inventory management by regularly monitoring supplies usage and placing timely orders for restocking essential items.
- Assisted dentists with complex dental procedures, ensuring optimal patient outcomes.
- Educated patients on proper oral hygiene techniques, contributing to healthier smiles and fewer cavities.
- Participated in continuing education courses to stay current on best practices in dental assisting techniques and technologies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, [Type], casts and impressions.
- Verified patient insurance eligibility and benefits.
Dental Treatment Coordinator
United States Army
Fort Stewart, GA
04.2022 - 03.2023
- Called patients for treatment recalls.
- Arranged dentists' and staff schedules.
Education
Associate of Applied Science - Interdisciplinary Studies in Dental Hygiene
Savannah Technical College
Savannah, GA01.2027
Skills
- Oral surgery support
- Chairside Assisting
- Impression Taking
- Dental charting
- Oral hygiene education
- Sterilization techniques
- Dental Materials Knowledge
- Patient Recordkeeping
- Appointment Scheduling
- Restorative procedures
- Patient Management
- Digital X-ray processing
- Dental impressions
- Treatment room setup
- Team Collaboration
- Infection control proficiency
- Sanitation protocols
- First Aid Training
- Restorative Dentistry
- Knowledgeable in Dentrix and CDS
- Patient data gathering
- Procedure Support
- Dental office administration
- CPR/AED
- Emergency Dental Care
Timeline
Dental Assistant Specialist
United States Army
04.2022 - 03.2023
Dental Treatment Coordinator
United States Army
04.2022 - 03.2023
Dental Front Office Receptionist
United States Army
10.2019 - 03.2023
Oral and Maxillofacial Surgery Assistant
United States Army
10.2019 - 04.2022
Enlisted Soldier
United States Army
06.2019 - 03.2023
Associate of Applied Science - Interdisciplinary Studies in Dental Hygiene
Savannah Technical College