Andreal Harris
Saint Louis,MO
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Imaging Specialist
Iron Mountain
03.2024 - Current
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Sorting, preparing, and scanning hard copy records, ensuring quality image.
- Follow production procedures and completing internal documentation and tracking.
- Adhering to Imaging Center guidelines to maintain a clean work environment.
- Other duties specified by Supervisor/Manager.
Support Staff Supervisor
Certified Care Management (CCM)
08.2023 - Current
- Monitored employee and customer interactions to assess quality of service.
- Coached employees through day-to-day work and complex problems.
- Relate to staff and workers in an ethical manner.
- Ability to motivate workers within the team to perform to the best of their abilities.
- Provide support to staff and individuals for all daily living activities.
- Ability to train staff to provide high quality services and ensure staff are trained according to regulations.
Lead Direct Support Professional
Caring Solutions
09.2015 - 01.2024
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Receptionist
Dr. Dorsey Orthodontics
10.2016 - 10.2018
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Phlebotomy Certification - Allied Health
St. Louis School of Phlebotomy
Saint Louis, MO03.2018
High School Diploma -
Sumner High School
St Louis, MO05.2006
Skills
- Problem-Solving
- Time management abilities
- Active Listening
- Adaptability
- Deadline Management
- Workload prioritization
- Staff Training and Development
- Client Advocacy
- Behavioral support
- Data Entry
- Microsoft Office
- Client Communication
Timeline
Imaging Specialist
Iron Mountain
03.2024 - Current
Support Staff Supervisor
Certified Care Management (CCM)
08.2023 - Current
Receptionist
Dr. Dorsey Orthodontics
10.2016 - 10.2018
Lead Direct Support Professional
Caring Solutions
09.2015 - 01.2024
Phlebotomy Certification - Allied Health
St. Louis School of Phlebotomy
High School Diploma -
Sumner High School
Similar Profiles
Haliyah RhodesHaliyah Rhodes
Warehouse Lead at IRON MOUNTAINWarehouse Lead at IRON MOUNTAIN
Teresa JacksonTeresa Jackson
Imaging Operations Manager at Iron MountainImaging Operations Manager at Iron Mountain
Danielle HaydenDanielle Hayden
Packing, Shipping, and Receiving Assembler at Iron MountainPacking, Shipping, and Receiving Assembler at Iron Mountain