Andreale Moore
Fairfield,AL
Summary
Dedicated administrative professional with over 15 years of experience in office management and clerical support, particularly within healthcare settings. Proven ability to manage complex scheduling, maintain efficient office operations, and provide exceptional customer service. Committed to enhancing team productivity and patient care through effective communication and organizational skills.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
University of Alabama at Birmingham
Birmingham, AL
08.2020 - Current
- Efficiently manage the scheduling calendar for 8 doctors, ensuring optimal use of time and resources.
- Create and cancel clinics as necessary, adapting to patient and doctor needs.
- Write professional letters for patients, addressing their concerns with empathy and clarity.
- Oversee reimbursement processes for travel expenses and job-related purchases.
- Schedule and cancel appointments with patients and pharmaceutical representatives, ensuring clear communication.
- Maintain professional memberships for doctors, facilitating continued education and networking. - Arrange travel logistics for doctors, ensuring smooth and timely travel plans.
- Organize filing systems and schedule meetings for doctors' forum groups, enhancing collaboration.
Administrative Office Associate I
Children's Hospital of Alabama
Birmingham, AL
03.2018 - 08.2020
- Provided clerical and administrative support, including sorting mail, scanning documents into patient charts, and answering phones.
- Assisted nursing staff by managing calls, voicemails, and referrals, ensuring efficient communication within the office.
- Maintained office supplies and performed various administrative tasks to support executive assistants and secretaries.
Clerical Support Associate
Automation Personnel Services
Birmingham, Alabama
01.2014 - 02.2018
- Maintained switchboard operations, professionally answering calls and routing them to the appropriate team members.
- Provided clerical support, including faxing, filing, and assisting with various office projects.
- Prepared invoices, letters, memos and other correspondence as needed.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Education
High School Diploma -
Homewood High School
Homewood, AL05-2004
Associate of Science - Business
Herzing University
Homewood, ALSkills
- Quality Assurance
- Presentation Design
- Memo preparation
- Report Writing
- Data Entry
- Calendar & Schedule Manage
- Customer Service Excellence
- Office Administration & Clerical Support
- Strong Communication & Interpersonal Skills
- Proficient in Microsoft Office Suite
Timeline
Administrative Assistant
University of Alabama at Birmingham
08.2020 - Current
Administrative Office Associate I
Children's Hospital of Alabama
03.2018 - 08.2020
Clerical Support Associate
Automation Personnel Services
01.2014 - 02.2018
High School Diploma -
Homewood High School
Associate of Science - Business
Herzing University