ANDREA M. KIAH
Indianapolis,IN
Summary
Highly skilled and experienced professional with strong communication and organizational abilities. Adept at working under time constraints, quickly learning new tasks, and consistently meeting deadlines. Proven track record of utilizing skills and proficiencies to achieve successful outcomes. Skilled in managing schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Reliable and adaptable, with expertise in communication, organization, and multitasking.
Overview
24
24
years of professional experience
Work History
Executive Recruiting Coordinator
Indiana University School of Medicine
11.2019 - Current
- Manage Executive Search timeline logistics from launch to onboarding.
- Collaborates with hiring department on itinerary building and other logistics related to the finalists visit.
- Arranges end-to-end travel logistics for finalists and reconcile expenses.
- Manage Executive Director's calendar, schedules meetings/conference calls, Promotion & Tenure consultations.
- Order office supplies, reconcile purchasing card expenses/invoices, reserve conference rooms.
Sr. Administrative Secretary to the Director
IU Simon Comprehensive Cancer Center
10.2018 - 11.2019
- Provided high-level administrative support for the Director of the Cancer Center.
- Typed highly confidential business/patient/personal correspondence from handwritten copy or recorded tapes, manuscripts for submission to medical journals, typed journal/legal/medical reviews.
- Managed Director's calendar, scheduled meetings/conference calls. (local/national/international)
- Arranged domestic/international travel and processed expenses.
- Screened and routed phone calls related to patients/business including calls for other physician groups.
- Sorted mail, maintained copier/office supplies, reserved conference rooms/displayed calendars.
Administrative Secretary
Indiana University School of Medicine
01.2017 - 10.2018
- Provided Administrative support for the Department Director, Faculty and Staff.
- Managed Director's calendar, scheduled meetings/conference calls and reserved conference rooms.
- Coordinated Department Seminars and travel/expenses for Guests and Speakers.
- Arranged travel/processed expenses for department Director, Faculty, Students and Staff.
- Ordered office supplies/facility requests/building access.
Online Shopping Attendant
Kroger Stores
09.2015 - 02.2017
- Received customer orders from Online Shopping Selector according to guidelines.
- Retrieved each customer order from all staging locations and ensure order accuracy.
- Processed order through Point of Sale (POS) system.
- Communicated any substitution/exception to customers order at time of pick-up.
- Assisted in training new team members.
- Performed duties of Online Shopping Selector if needed as per company guidelines.
- Appointed to assist ClickList Supervisor with Administrative tasks.
Claims Processor II
Anthem Blue Cross Blue Shield
07.2014 - 03.2016
- Coded and processed electronically submitted health claims in accordance with claims policies and procedures', ensuring all information is received before eligible payments can be made.
- Researched and analyzed claims issues.
- Responded to inquiries involving customer/client contact.
- Reviewed, analyzed and processed claims/policies related to events to determine extent of company's liability and entitlement.
Transaction Processing Specialist
JP Morgan Chase
01.2014 - 09.2015
- Corrected imaged ATM and Quick Deposit transactions.
- Made negotiability decisions based on established criteria.
- Adjusted incorrect transactions/detected fraudulent activity as needed.
- Maintained quality targets and speed as per departmental standards.
Administrative Assistant III
Ascension Health Information Services
05.2012 - 02.2014
- Provided (remote) administrative support for two Sr. Directors and their staffs.
- Managed e-mail and calendars via Microsoft Outlook.
- Coordinated all travel, lodging, and transportation arrangements.
- Prepared expenses for approval and submission to Accounts Payable.
- Scheduled staff and performance meetings.
Administrative Assistant II
Anthem Blue Cross Blue Shield
03.2002 - 05.2012
- Provided administrative support for two Staff Vice Presidents and their staffs.
- Managed e-mail and calendars via Microsoft Outlook.
- Coordinated all travel, lodging, and transportation; submitted expenses to accounts payable.
- On boarded/Off boarded IT contractors via Enterprise User Management Portal (HR).
- Scheduled weekly staff and bi-monthly performance meetings.
Helpdesk Administrator
United States District Court
04.2001 - 01.2002
- Managed incoming helpdesk inquiries, logged them into the tracking system, and promptly assigned tasks to technicians.
- Assisted callers and resolved issues efficiently.
- Supported Systems Administration Department in System Upgrade and Software Application Project.
- Administered the implementation and training of the Inventory Management System for the Clerk's Office and U.S. Probation Departments.
- Maintained and updated the Southern District's website, including Public Cases, Opinions and Clerk's Office information as requested.
Education
A.S. - General Education/Business
Ocean County College
Toms River, NJSkills
- Type 50 wpm
- Data Entry 10,000 KPH
- Speedwriting Shorthand/Transcription
- Zoom/Teams Videoconference
- Medical Terminology
- Executive support
- Administrative skills
- Interpersonal skills
- Domestic & International Travel planning
- Microsoft office
- Scheduling and calendar management
Software Systems
- Microsoft 365
- Outlook
- Buy.IU
- Kuali Financial Systems (KFS)
- Word
- Teams
- Chrome River
- Excel
- Windows 10
- Egencia
- PowerPoint
- Adobe Acrobat Pro
- 25LivePro
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionHealthcare benefitsPaid sick leavePaid time offCompany Culture401k matchTimeline
Executive Recruiting Coordinator
Indiana University School of Medicine
11.2019 - Current
Sr. Administrative Secretary to the Director
IU Simon Comprehensive Cancer Center
10.2018 - 11.2019
Administrative Secretary
Indiana University School of Medicine
01.2017 - 10.2018
Online Shopping Attendant
Kroger Stores
09.2015 - 02.2017
Claims Processor II
Anthem Blue Cross Blue Shield
07.2014 - 03.2016
Transaction Processing Specialist
JP Morgan Chase
01.2014 - 09.2015
Administrative Assistant III
Ascension Health Information Services
05.2012 - 02.2014
Administrative Assistant II
Anthem Blue Cross Blue Shield
03.2002 - 05.2012
Helpdesk Administrator
United States District Court
04.2001 - 01.2002
A.S. - General Education/Business
Ocean County College
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