Hi, I’m
Andrea M Zimmermann
Armed Forces Europe,Rhineland-Palatinate
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
16
years of professional experience
Work History
US Army Reserve
G2 NCOIC, Intel Analyst, Security Manager
01.2009 - Current
Job overview
- Managed a team of security personnel, providing regular training for improved performance and professional growth.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Oversaw the creation of an incident reporting system that streamlined internal communication regarding potential threats or vulnerabilities.
- Evaluated security systems and procedures to identify areas for improvement.
- Kept team compliant with security protocols and appearance standards.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
US Airforce
Family Program Specialist (EFMP Liaison)
07.2021 - 01.2023
Job overview
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
- Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
- Determined customer needs and developed program initiatives according to preferences.
- Served as the MAJCOM Exceptional Family Member Program (EFMP) Liaison, responsible for establishing, implementing, and maintaining an EFMP in coordination with installation EFMP components for active duty sponsors of family members who have physical, developmental, emotional, or intellectual impairments/disabilities.
- Monitored compliance of Europe-wide EFMP offices with Army Regulation. I enter observations, findings, and demographic information in a data base (MyVector) for case management.
- Streamlined communication channels between departments, enhancing overall organizational workflow efficiency as it pertains to the execution of assigned projects.
- Worked alongside other professionals to outline and implement program plans and objectives.
- Built strong relationships with external partners to secure resources and support necessary for program success.
US Army MEDCOM
Psychology Technician - Psychometrist
01.2019 - 08.2020
Job overview
- Developed personalized behavioral modification plans to help clients improve their overall mental health and wellbeing.
- SUDCC: Facilitated group therapy sessions that fostered positive communication skills and coping strategies among participants.
- Contributed to ongoing research projects by collecting and analyzing data on various psychological topics.
- Applied behavioral/social science principles and practices:
performed neuro-psychological evaluations and testing for developmental, mental, emotional, intellectual impairments or disabilities of Soldiers and Family Members. - Scheduled patients and provided them with informed
consent to include privacy act and confidentiality statements.
In the course of my studies and my civilian employment. - Assessed the nature of individuals’ concerns and factors of personality structure and dynamics as they affect findings of abilities and interests.
- During the COVID period psychometric testing did not take place. At this time I assisted the Addiction Medicine Intensive Outpatient program (AMIOP) in the application of behavioral/social science principles and practices.
- Held training sessions for patients with addictions, facilitated group counseling, and counseled patients one on one.
US Army - TRADOC HQ
Plans and Policy Analyst Intern
09.2016 - 12.2017
Job overview
- Enhanced team efficiency by streamlining workflows, maintaining organized databases, and documenting project updates regularly.
- Assisted in the creation of policy briefs, white papers, and presentations to convey complex information effectively.
- Developed strong analytical skills through rigorous data manipulation and interpretation tasks.
- Informed internal teams about relevant legislative updates impacting policy decisions through concise briefing notes.
- Acting XO / Administrative Duties: Appointed Records Coordinator
- Ensured that digital and hardcopy records were maintained in accordance with ARIMS standards
- Sent daily status/accountability, reported, tracked leave and time-restricted tasks
- Maintained administrative, training, and personnel files, maintained supervisors calendar, assisted with and track travel budgets, tracked personnel periodical counseling
- Timely sent bi-weekly reports in proper content and format, tracked mandatory training for DOD and military personnel
- Sponsored and in-processed new personnel, maintained team and organizational awareness
- Exercised effective communication skills in verbal and written form, prepared and distributed correspondence
- Distributed taskers and sent out reminders
- Attended plans and policy and strategic planning training events and meetings.
- Serve as plans and policy analyst in training. Support G3/5/7 SPPA objectives and facilitate DOD, Joint, Army, and TRADOC plans, policies, and initiatives. Provide conceptual insights along with technical and academic expertise. Provide support to TRADOC and Army planning efforts. Attend meetings, brain storming sessions, and training events. Review and provide input to Army and TRADOC documents and policy. Executed administrative and management related matters within the organization; performed support tasks to include travel arrangements, composed correspondence, located and assembled information for supervisors, booked meetings on organization's virtual calendar and ensured that all suspense.and taskers are completed in a timely manner.
My experience gained during my assignment with the TRADOC headquarters enabled me to assess and measure organizations' trends, concerns, and needs; assist in identifying and prioritizing goals; and how to provide guidance and direction for the development and implementation of effective plans and tools.
Education
Walden UniversityMinnesota City, MN
Master of Science from Applied Psychology
11.2017
Skills
- MA Counseling Psychology
- MSc Applied Psychology
- Great customer service skills
- Experienced Security Manager
- Fluent German language skills
Timeline
Family Program Specialist (EFMP Liaison)
US Airforce
07.2021 - 01.2023
Psychology Technician - Psychometrist
US Army MEDCOM
01.2019 - 08.2020
Plans and Policy Analyst Intern
US Army - TRADOC HQ
09.2016 - 12.2017
G2 NCOIC, Intel Analyst, Security Manager
US Army Reserve
01.2009 - Current
Walden University
Master of Science from Applied Psychology
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