Andreana D. Dowdy
Columbus,OH
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
8
8
years of professional experience
Work History
Preplacement Coordinator
Robert Half
10.2021 - 08.2023
- Develop, implement and manage a variety of job placement
- Processing, distributing and tracking of all pre-placement documents within departmental service level agreements and key performance targets
- Mastery of functionality and use of a variety of different background check vendor
- Works closely with background check vendor representatives to follow vendor requirements and guidelines for timely processing and accurate issue resolution and background check clearances.
Administrative Support
The Orange Company
01.2021 - 01.2022
- Provide clerical support to agents & brokers, communicate with property dealers
- Sales, planning, organizing meetings, appointment setter and planning special events
- Monitor, screen and respond
- Distribute minute meetings
- Maintain productive relationships with existing customers.
Administrative Support
The Georgian Club
12.2019 - 01.2020
- First suburban private city club
- Provide support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive.
- Professional first point of contact for all customers of a business
Service Associate
WeWork Community
10.2018 - 12.2019
- Deliver an exceptional Member Experience through WeWork operational standards guidelines
- Treat our Members with unfailing hospitality and courtesy
- Assure an on-brand community experience through the execution of core amenities and deliverables
- Perform all tasks on schedule with maximum efficiency
- Proven team player: ability to work with a team and achieve daily and monthly goals.
Administrative Support
Integrated Health Columbus Area
08.2015 - 12.2017
- Assisted in daily operations pertaining to building facilities and maintenance, report directly to the Operations Manager
- Provided clerical support for Human Resources team, provided suggestions and support to Chief Operations Officer of organization for fundraising events and web technology.
Education
New Albany Senior High School
New Albany, OH06.2015
Certificate - Real Estate Development
Hondros College of Business
Columbus, OH2019
Skills
- Budgeting,
- Business Development,
- Client Relations,
- Cold Calling,
- Computer Literate, Computer Proficient,
- Creative Problem Solving,
- Customer Needs Assessment,
- Customer Satisfaction,
- Customer Service,
- Expense Control,
- Internal Auditing,
- Multi-Task Management,
- Project Management,
- Reporting, Sales, Statement Billings,
- Territory Sales Experience,
- Ordering and Receiving,
- Business Management,
- Filing, Fundraising,
- Web Technology,
- Sales
- Business Development
- Customer Satisfaction
- Coordinating Unit Activities
- Records Management Systems
- HIPAA Regulations
- Nonprofit Communications
- Issue Understanding
- Operational Efficiency
- Clerical Support
- Schedule Coordination
- Field Operations
Timeline
Preplacement Coordinator
Robert Half
10.2021 - 08.2023
Administrative Support
The Orange Company
01.2021 - 01.2022
Administrative Support
The Georgian Club
12.2019 - 01.2020
Service Associate
WeWork Community
10.2018 - 12.2019
Administrative Support
Integrated Health Columbus Area
08.2015 - 12.2017
New Albany Senior High School
Certificate - Real Estate Development
Hondros College of Business