Summary
Overview
Work History
Education
Skills
Timeline
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Andrea "Niki" Brown

New Orleans,LA

Summary

Detail-oriented team player with strong organizational skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

48
48
years of professional experience

Work History

Office/Financial Manager

Kambur Law Firm, Aplc
New Orleans, LA
06.2004 - Current
  • Benefits administration tasks such as enrollment tracking, invoice reconciliation, and premium calculations to maintain employee satisfaction levels while controlling costs effectively.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained and processed invoices, deposits, and money logs.
  • Ensured timely and accurate financial reporting for management decision-making purposes.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.

Office/Financial Manager

Aquaculture Systems Technologies
Jefferson, La
01.1999 - 06.2004
    • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
    • Self-motivated, with a strong sense of personal responsibility.
    • Demonstrated respect, friendliness and willingness to help wherever needed.
    • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
    • Demonstrated creativity and resourcefulness through the development of innovative solutions.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.
    • Ensured timely and accurate financial reporting for management decision-making purposes.
    • Maintained and processed invoices, deposits, and money logs.
    • Posted daily receipts and payments in accordance with corporate protocols.
    • Handled day-to-day accounting processes to drive financial accuracy.
    • Reported financial data and updated financial records in ledgers and journals.
    • Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
    • Reconciled and corrected issues with financial records.
    • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
    • Communicated regularly with clients regarding billing inquiries, resolving disputes fairly and maintaining strong professional relationships.
    • Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
    • Served as main point of contact for all employee expense reimbursement requests, reviewing submissions for compliance with company policies before approving payments.
    • Generated invoices upon receipt of billing information and tracked collection progress.
    • Completed payroll for employees and maintained detailed records of procedures.
    • Completed tax forms in compliance with legal regulations.
    • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
    • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
    • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
    • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
    • Managed payroll processing for 10+ employees, ensuring compliance with tax regulations and labor laws.
    • Matched purchase orders with invoices and recorded necessary information.
    • Input financial data and produced reports using [Software].
    • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
    • Implemented new accounting processes to decrease spending and work flow downtime.
    • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
    • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
    • Conducted regular inventory audits to verify accuracy of reported quantities, identifying discrepancies and making necessary adjustments in a timely manner.
    • Reduced errors in accounts payable and receivable by implementing a thorough review process, increasing overall accuracy.
    • Maintained account accuracy by reviewing and reconciling checks monthly.
    • Streamlined bookkeeping procedures to increase efficiency and productivity.
    • Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
    • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
    • Supported executive team in strategic planning efforts by providing accurate financial data analysis and forecasting insights.

Owner/Operations Manager

G.G.T.J. Corporation
Metairie, LA
01.1993 - 01.1999
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Established foundational processes for business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Managed day-to-day business operations.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Trained and developed team members to build human capital.
  • Assessed damaged materials and notified maintenance personnel of needed repairs.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Trained and motivated employees to perform daily business functions.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Co Owner/Operations Officer

American Oil & Marketiing, Inc
Metairie, LA
10.1981 - 01.1993
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Assisted in recruiting, hiring and training of team members.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Established team of motivated and highly skilled employees to help run business.
  • Established foundational processes for business operations.
  • Managed financial operations and investments to maximize profits and minimize costs.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Accounts Receivable Supervisor

Royal Sonesta New Orleans
New Orleans, LA
10.1976 - 10.1981
  • Reduced invoice disputes by establishing clear invoicing guidelines and protocols for the team.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Set goals for accounts receivable team of 3 clerks and developed strategies to meet goals.
  • Conducted monthly account reviews to identify potential issues and maintain healthy aging reports.
  • Enhanced team productivity by providing regular training on accounting software and tools.
  • Streamlined account reconciliation procedures, ensuring timely and accurate financial reporting.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Collaborated with internal departments to resolve billing discrepancies, improving interdepartmental communication.
  • Monitored front areas so that questions could be promptly addressed.
  • Implemented stringent follow-up procedures for overdue payments, resulting in faster collection rates.
  • Resolved complaints from clients and customers and fielded overall company reviews.
  • Completed daily process adjustments to maintain accuracy.
  • Achieved consistent accuracy in billing processes through diligent oversight and proactive identification of errors.
  • Optimized collections efforts by prioritizing high-value accounts and strategizing targeted approaches.
  • Managed a team of accounts receivable clerks, fostering a positive work environment that encouraged professional growth.
  • Prepared bills receivable, invoices, and bank deposits.
  • Updated aging reports based on daily audits.
  • Reconciled daily AR ledger and verified proper posting.
  • Negotiated payment plans with delinquent customers, preserving long-term business relationships while recovering outstanding funds.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Processed incoming payments in accordance with established financial policies.
  • Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
  • Verified discrepancies and resolved clients' billing issues
  • Resolved valid or authorized deductions by entering adjusting entries.
  • Maintained strong relationships with clients by addressing inquiries promptly and professionally.
  • Identified issues, analyzed information and provided solutions to problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Self-motivated, with a strong sense of personal responsibility.

Education

CPA Prep Program-Completed Requirements - Accounting And Business Management

University of New Orleans
New Orleans, LA
05.2014

Bachelor of Arts - General Studies, Minor in Accounting

Tulane University
New Orleans, LA
05.2011

High School Diploma -

Isidore Newman School
New Orleans, LA
05.1973

Skills

  • Quickbooks /MS Word & Excel
  • Payroll Administration
  • Financial Reporting and Analysis
  • Accounts Receivable/Accounts Payable
  • Bank Reconciliation
  • Cost accounting
  • Cash Flow Management
  • Internal Controls
  • Expense Control
  • Insurance management

Timeline

Office/Financial Manager

Kambur Law Firm, Aplc
06.2004 - Current

Office/Financial Manager

Aquaculture Systems Technologies
01.1999 - 06.2004

Owner/Operations Manager

G.G.T.J. Corporation
01.1993 - 01.1999

Co Owner/Operations Officer

American Oil & Marketiing, Inc
10.1981 - 01.1993

Accounts Receivable Supervisor

Royal Sonesta New Orleans
10.1976 - 10.1981

CPA Prep Program-Completed Requirements - Accounting And Business Management

University of New Orleans

Bachelor of Arts - General Studies, Minor in Accounting

Tulane University

High School Diploma -

Isidore Newman School

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Andrea "Niki" Brown