Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Andrea Reyes

Los Angeles

Summary

Enthusiastic and goal-oriented. Enjoy working as part of a team, a skilled office support professional with twelve years of experience. Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions. Excellent written and verbal communication skills, discreet, and ethical. Resourceful in the completion of projects, and effective at multi-tasking.

Overview

8
8
years of professional experience

Work History

Operations Manager

Industrious
12.2021 - 05.2024
  • Increased location's Net Promoter Score (NPS) from 64 to 90 since time of employment.
  • Ran operations at the Glendale location for the leading premium shared office space provider.
  • Procured an optimal work environment by providing elevated food and beverage displays, establishing meaningful relationships with all members and guest, curating memorable events and delivering valuable hospitality skills.
  • Developed a budgeting plan that lowered the cost per seat while taking on various managerial task to run a smooth space.
  • Conduct tours while mindfully creating customized proposals for leads to ensure all their needs are being met.
  • Manage monthly expenses.
  • Curate exciting new events to increase engagement and networking opportunities for members.

Administrative Assistant/Manager

The Morrison
08.2019 - 11.2020
  • Created staff schedule, emailed staff regarding menu changes
  • Updated menus weekly
  • Organized seating daily to ensure servers got equal amounts of tables
  • Sent revenue updates to owner daily
  • Created end of day reports, input data as well as email owner and partners regarding daily revenue

Administrative Assistant/Accounting Assistant

J.H Obrien Landscaping
03.2018 - 08.2019
  • Created invoices for new and old accounts
  • Ran payroll using APD
  • Billed customers accordingly
  • Emailed quotes explaining what needed to be done as well as explaining billing
  • Input data daily to ensure office ran smoothly
  • Answered phones and directed calls appropriately
  • General admin work such as, make copies, order supplies, filling, help with payroll and distribute paychecks.
  • Performed calculations to ensure accuracy of all salary payments.

Front Desk Manager/Accounts Payable

Four Seasons Hotel
07.2016 - 03.2018
  • Checked pending guest in, analyzed status of night making sure numbers balanced
  • Created folios for future reservations
  • Noted and passed down messages for next shift
  • Made sure everything in the book was ready for accounting department.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Partnered with finance team to complete month-end accruals and account reconciliations.
  • Input all relevant transactions and supervised properly within accounting system.
  • Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.

Education

Associate of Arts - Hospitality Administration And Management

Pasadena City College
Pasadena, CA
05.2012

Skills

  • Accounting Experience
  • Excel
  • Financial Forecasting
  • Order Supplies
  • Outstanding leadership skills
  • Excellent communications skills
  • Good organizational skills
  • Resourceful problem solver
  • Google Docs
  • Cost Management
  • Project Management
  • Staff Training
  • Accounting Techniques
  • Excellent command of Internet Access & Research
  • Copy and fax machines
  • Scanners/digital cameras
  • Answering phones
  • Maintaining files
  • Writing reports
  • PowerPoint
  • Office procedures
  • Typing, 45 wpm
  • Data entry, Alpha/numeric Filing

References

Available upon request

Languages

English and Spanish

Timeline

Operations Manager

Industrious
12.2021 - 05.2024

Administrative Assistant/Manager

The Morrison
08.2019 - 11.2020

Administrative Assistant/Accounting Assistant

J.H Obrien Landscaping
03.2018 - 08.2019

Front Desk Manager/Accounts Payable

Four Seasons Hotel
07.2016 - 03.2018

Associate of Arts - Hospitality Administration And Management

Pasadena City College

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