Andreas Jonkers
Midlothian,VA
Summary
Dedicated professional with experience in Customer Service and Client Communication. Proven track record in ensuring guest safety and satisfaction at Douglas Aquatics, with CPR and AED certification. Strong problem-solving skills and proficiency in self-taught Computer Programming. Seeking to leverage multi-tasking abilities and commitment to excellence in a new, dynamic environment.
Overview
4
4
years of professional experience
Work History
Pet Sitter
Private Families
06.2022 - Current
- Ensured pet health and safety through routine feeding and exercise.
- Maintained regular communication with pet owners about their pets' status.
- Built strong client relationships, resulting in repeat business and referrals.
- Provided daily updates and photos, enhancing pet owners' peace of mind.
- Delivered exceptional customer service, boosting client retention and satisfaction.
Lifeguard
Douglas Aquatics
05.2023 - 09.2023
- Ensured guest safety by monitoring pool activities and enforcing regulations.
- Administered first aid and CPR during emergencies, maintaining a calm environment.
- Conducted safety inspections of pool facilities to ensure operational readiness.
- Educated patrons on water safety practices and proper pool usage.
- Delivered friendly customer service, promptly addressing guest concerns and inquiries.
- Maintained a clean facility by performing daily cleaning tasks and inspections.
Front End Clerk
Krogers Grocery Store
05.2022 - 11.2022
- Enhanced customer satisfaction by efficiently processing transactions at point-of-sale systems.
- Increased merchandise visibility through well-organized and appealing displays.
- Streamlined inventory management by accurately tracking stock levels and replenishing items.
- Resolved customer inquiries promptly, providing exceptional service and support.
- Facilitated friendly conversations to better understand and meet customer needs.
- Maintained an organized and clean shopping environment to enhance customer experience.
Education
No Degree - Business
Brightpoint Community College
Midlothian, VAHigh School Diploma -
James River HS
Midlothian, VA05-2023
Skills
- Positive attitude
- Punctual and reliable
- Client communication
- Effective problem-solver
- CPR and AED training
- Physical fitness
- Multitasker
- Strong work ethic
- Quick learner
- Workplace safety
- Goal-oriented mindset
Timeline
Lifeguard
Douglas Aquatics
05.2023 - 09.2023
Pet Sitter
Private Families
06.2022 - Current
Front End Clerk
Krogers Grocery Store
05.2022 - 11.2022
No Degree - Business
Brightpoint Community College
High School Diploma -
James River HS