Andreas Louca
East Bangor
Summary
Detail-oriented and analytical Content Analysis professional with progressive experience in AI learning development, content analysis, and official document translation project coordination. Proven ability to manage project lifecycles, lead cross-functional teams, and ensure quality assurance in fast-paced, remote environments. Expertise in content review, workflow optimization, vendor management, and stakeholder communication, dedicated to delivering high-quality outputs and fostering collaborative team environments.
Overview
5
5
years of professional experience
Work History
Content Consultant (AI Focus)
GlobalLogic
10.2023 - 03.2025
- Performed rigorous quality assurance on customer-submitted and AI-generated content, ensuring alignment with client standards, AI model requirements, and terms & conditions.
- Revised and remediated previously processed or flagged content based on updated guidelines and AI learning needs, maintaining data integrity for model training.
- Contributed to AI product incubation by testing new procedures and specialized content workflows, providing actionable feedback for process optimization and future development.
- Collaborated effectively with project team members and product owners on short to long-term AI development projects, fostering clear communication and efficient problem resolution.
- Troubleshot content-related issues, providing constructive feedback to peers and contributing to the continuous improvement of AI content quality.
- Remote
Project Coordinator (Translation & Language Services)
FCI: The Language Experts
09.2022 - 09.2023
- Managed the end-to-end lifecycle of complex translation and localization projects across 2,000+ languages, encompassing document translation, audio recording, transcription, and remote interpretation.
- Recruited, onboarded, and led global teams of qualified linguists, translators, and support staff, ensuring timely delivery of high-quality outputs against project goals and deadlines.
- Oversaw project budget allocation, monitored cost-efficiency, and managed financial reporting, including requests for additional budget when necessary.
- Ensured meticulous organization and upkeep of project documentation (up to 20 simultaneously), including invoicing and records, in compliance with ISO quality standards.
- Served as the primary point of contact for clients and vendors, facilitating clear communication, managing expectations, and ensuring stakeholder satisfaction throughout project execution.
Development Office Assistant
Lafayette College
02.2022 - 05.2022
- Managed data integrity for donors and key stakeholders within the college’s service management system, ensuring accurate record-keeping.
- Coordinated appointments, special events, and meetings, including managing payment information and correspondence.
- Supported departmental operations by assisting with document preparation, meeting minutes, and broad administrative tasks.
Customer Service Representative
BJ’s Wholesale Club
03.2020 - 06.2021
- Provided exceptional customer service, effectively addressing inquiries and resolving concerns to ensure customer satisfaction.
- Acted as a liaison between customers, vendors, and management, facilitating smooth communication and issue resolution.
- Managed cash balances and contributed to inventory stock management.
Education
Bachelor's of Arts - English Literature & Composition
East Stroudsburg University
East Stroudsburg, PA05.2019
Master’s of Arts - English Literature & Composition
Queens College
Queens, NY06.2021
Skills
- Project Management: Project Lifecycle Management, Stakeholder Communication, Vendor Management, Budget Allocation, Deadline Management, Team Leadership, Workflow Optimization, Process Improvement, ISO Compliance, Risk Assessment
- AI & Content Development: Content Analysis, AI Content Review, Quality Assurance (QA), Data Integrity, Product Incubation, User Feedback Analysis, Terms & Conditions Adherence, AI Model Training Support, Content Moderation
- Translation & Localization: Translation Project Coordination, Multilingual Project Management, Localization, Transcription, Remote Interpretation, Linguist Recruitment, Quality Control (Translation)
- Technical & Software: MS Office Suite (Word, Excel, PowerPoint, Outlook), Content Management Systems (CMS), Service Management Systems
- General: Problem-Solving, Analytical Thinking, Time Management, Delegation, Financial Record-Keeping, Archival Management, Cross-Cultural Communication
Timeline
Content Consultant (AI Focus)
GlobalLogic
10.2023 - 03.2025
Project Coordinator (Translation & Language Services)
FCI: The Language Experts
09.2022 - 09.2023
Development Office Assistant
Lafayette College
02.2022 - 05.2022
Customer Service Representative
BJ’s Wholesale Club
03.2020 - 06.2021
Master’s of Arts - English Literature & Composition
Queens College
Bachelor's of Arts - English Literature & Composition
East Stroudsburg University
Similar Profiles
Ganesh JadhavGanesh Jadhav
Consultant, Technical Lead at GLOBALLOGICConsultant, Technical Lead at GLOBALLOGIC
Raghuveera G RRaghuveera G R
SDET at GlobalLogicSDET at GlobalLogic
Aditya LokhandeAditya Lokhande
Senior Software Engineer (SDET) at GlobalLogicSenior Software Engineer (SDET) at GlobalLogic
Hope CorrellHope Correll
Business Manager at Bergami USABusiness Manager at Bergami USA
Gabrielle RasleyGabrielle Rasley
Bridal Stylist at David's BridalBridal Stylist at David's Bridal