Summary

Overview

Work History

Education

Skills

Websites

Timeline

Andreas Louca

East Bangor

Summary

Detail-oriented and analytical Content Analysis professional with progressive experience in AI learning development, content analysis, and official document translation project coordination. Proven ability to manage project lifecycles, lead cross-functional teams, and ensure quality assurance in fast-paced, remote environments. Expertise in content review, workflow optimization, vendor management, and stakeholder communication, dedicated to delivering high-quality outputs and fostering collaborative team environments.

Overview

years of professional experience

Work History

Content Consultant (AI Focus)

GlobalLogic

Austin, TX

10.2023 - 03.2025

Performed rigorous quality assurance on customer-submitted and AI-generated content, ensuring alignment with client standards, AI model requirements, and terms & conditions.
Revised and remediated previously processed or flagged content based on updated guidelines and AI learning needs, maintaining data integrity for model training.
Contributed to AI product incubation by testing new procedures and specialized content workflows, providing actionable feedback for process optimization and future development.
Collaborated effectively with project team members and product owners on short to long-term AI development projects, fostering clear communication and efficient problem resolution.
Troubleshot content-related issues, providing constructive feedback to peers and contributing to the continuous improvement of AI content quality.
Remote

Project Coordinator (Translation & Language Services)

FCI: The Language Experts

Easton, PA

09.2022 - 09.2023

Managed the end-to-end lifecycle of complex translation and localization projects across 2,000+ languages, encompassing document translation, audio recording, transcription, and remote interpretation.
Recruited, onboarded, and led global teams of qualified linguists, translators, and support staff, ensuring timely delivery of high-quality outputs against project goals and deadlines.
Oversaw project budget allocation, monitored cost-efficiency, and managed financial reporting, including requests for additional budget when necessary.
Ensured meticulous organization and upkeep of project documentation (up to 20 simultaneously), including invoicing and records, in compliance with ISO quality standards.
Served as the primary point of contact for clients and vendors, facilitating clear communication, managing expectations, and ensuring stakeholder satisfaction throughout project execution.

Development Office Assistant

Lafayette College

Easton, PA

02.2022 - 05.2022

Managed data integrity for donors and key stakeholders within the college’s service management system, ensuring accurate record-keeping.
Coordinated appointments, special events, and meetings, including managing payment information and correspondence.
Supported departmental operations by assisting with document preparation, meeting minutes, and broad administrative tasks.

Customer Service Representative

BJ’s Wholesale Club

Queens, NY

03.2020 - 06.2021

Provided exceptional customer service, effectively addressing inquiries and resolving concerns to ensure customer satisfaction.
Acted as a liaison between customers, vendors, and management, facilitating smooth communication and issue resolution.
Managed cash balances and contributed to inventory stock management.