Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Ramp Agent
Southwest Airlines
10.2024 - Current
Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
Guided aircraft into and out of parking positions using hand signals.
Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 70 daily flights.
Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
Tracked flight schedules to promote on-time landings and avoid loading delays.
Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Team Member
Chick-fil-A
04.2023 - 03.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted with inventory counts and stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Dog Daycare Attendant
Wagging Tail Dog Services
11.2021 - 04.2024
Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
Gave animals proper attention to promote secure environment in owner's absence.
Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.