Andreas Psarros
New York City,United States
Summary
Passionate hospitality professional with over 20 years of experience in major cities such as New York, Miami, Athens and Toronto , with a global view of hospitality.
Fortunate to have been a member of great hospitality teams and groups ( Aman, Fasano, Armani, Soho house, Milos, Faena and more).
Extensive knowledge of wines and liquor ( certified sommelier, wset in liquor level 2).
Outgoing personality, dynamic, leader and team spirit individual.
Perfectionist and focused on the success of the team and the organization.
Overview
5
5
years of professional experience
Work History
Head Bartender
Fasano - Five Star Hotel & Restaurant Brand
02.2022 - Current
- Responsible for mixing drinks for an upscale clientele for both the restaurant, bar and jazz club
- Responsible for maintaining a clean bar area in line with all health codes
- Responsible for bar inventory
- Often called on to act as a bartender for large conventions and gatherings
- Developed a network of repeat customers
- Provided ultra premium service to a high profile clientele
- Prepared and served premium drinks and served a full menu at the bar
- Exceeded service standard to keep high quality environment devoted to customer satisfaction.
- Have been actively contributing in creating seasonal signature cocktails menu ( changing 4 times a year)and training the rest of the team.
Beverage Director
Naia Restaurant At Capri Hotel
04.2019 - 09.2023
- Hold the position of Beverage Director for the summers of 2020, 2022, 2023.
- Created the signature cocktails menu and wine list for the above periods.
- Hired and trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
- Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Held beverage area and workers to high standard of cleanliness and service.
- Optimized bar layout to improve workflow efficiency without compromising aesthetics or functionality.
- Coordinated with event planners to provide exceptional service for private parties and corporate functions.
Bartender
Aman Hotel And Members Club
09.2022 - 01.2023
- Greeted customers, remembered their preferences and recommended menu items
- Professionally, accurately and efficiently prepared superior quality alcoholic and non-alcoholic beverages and served full menu at the bar
- Managed inventory and requisition
- Responsible for maintaining a clean bar area in line with all health codes
- Provided ultra premium service to a high profile clientele
- Exceeded service standard to keep high quality environment devoted to customer satisfaction
Bartender
Armani Ristorante
12.2021 - 09.2022
- Greeted guests, remembered their names and preferences
- Prepared and served premium drinks and served a full menu at the bar
- Responsible for maintaining a clean bar area in line with all health codes
- Responsible for bar inventory
- Developed a network of repeat customers
- Provided ultra premium service to a high profile clientele
- Exceeded service standard to keep high quality environment devoted to customer satisfaction.
Bartender
Los Fuegos At Faena Hotel
09.2021 - 12.2021
- Greeted guests, remembered their names and preferences
- Prepared and served premium drinks and served a full menu at the bar
- Responsible for maintaining a clean bar area in line with all health codes
- Responsible for bar inventory
- Provided ultra premium service to a high profile clientele
- Exceeded service standard to keep high quality environment devoted to customer satisfaction.
Bartender
Cecconi's At Soho Beach House
04.2021 - 09.2021
- Greeted guests, remembered their names and preferences
- Prepared and served premium drinks and served a full menu at the bar
- Responsible for maintaining a clean bar area in line with all health lines.
- Developed a network of repeat customers
- Exceeded service standard to keep high quality environment devoted to customer satisfaction.
Bartender
Milos
10.2020 - 04.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Bachelor's Business Administration - Business Administration
University of Herdforshire
London06.1999
Skills
- Certified Sommelier by the Court of Master Sommeliers
- Professional liquor knowledge ( WSET Level 2)
- Food & wine pairing
- Profit & Loss
- Communication Skills
- Accountable & Resilient
- Staff Training and Supervision
- Alcohol Safety Knowledge
- Drink Pairing Knowledge
- Taking inventory
- POS System proficiency
- Managing cash register
- Strong Communication Skills
- Bar Equipment Maintenance
- Suggestive Selling
- Advanced Bartending Techniques
- Cost Control
- Expert Mixology
- Menu development
- Sales and Upselling Techniques
- Customer service expertise
- Food Service
- Handling Difficult Customers
- Computers skills ( word, excel etc)
Personal Information
Work Permit: US Work Authorization
Timeline
Bartender
Aman Hotel And Members Club
09.2022 - 01.2023
Head Bartender
Fasano - Five Star Hotel & Restaurant Brand
02.2022 - Current
Bartender
Armani Ristorante
12.2021 - 09.2022
Bartender
Los Fuegos At Faena Hotel
09.2021 - 12.2021
Bartender
Cecconi's At Soho Beach House
04.2021 - 09.2021
Bartender
Milos
10.2020 - 04.2021
Beverage Director
Naia Restaurant At Capri Hotel
04.2019 - 09.2023
Bachelor's Business Administration - Business Administration
University of Herdforshire