Andreas Rizopulos

• Strategic Project Assistance: Supported executives on vehicle inventory tracking, research initiatives, active shooter training presentations, and course material updates.

• IT Support & Systems Management: Managed IT support emails and technical tickets, administered user account creation and terminations, and assisted in system migration during a company merger.

• Onboarding & Compliance: Led onboarding and offboarding processes, including data entry, in-class training, and personnel file management, ensuring compliance with company policies.

• Operational Audits & Inventory Management: Conducted audits to verify accuracy, managed uniform procurement and inventory, and handled financial documentation such as bills of sale.

• Part of the Ontario Field Operations team, responsible for maintaining and decommissioning the outside copper cable network providing voice and data services for the consumer Bell Business markets.
• Exceeded performance expectations by meeting all my decommissioning goals ahead of schedule and developed technical, teamwork, and problem-solving skills.
• Conducted thorough quality control checks on repaired equipment, maintaining high standards of excellence in service delivery.

• Performed project monitoring, data analysis and evaluation. Supported other volunteer interns and staff in the implementation of projects. Developed Management and leadership skills.
• Promoted the NGO locally and internationally to obtain funding. The fundraising was a great success. Developed marketing and advertising skills.
• Responsible for various projects that involved hands-on sustainability work to improve the environmental conditions and quality of life of the residents of the area. Developed communication, flexibility, teamwork, teaching, and problem-solving skills.
• Managed bookkeeping and project budget follow-up. Developed financial skills.
• Analyzed problems and worked with teams to develop solutions.

• Performed Data Analysis and reviewed Due Diligence documents for start-ups and applying companies.
• Utilized data visualization tools to effectively communicate business insights for yearly/quarterly/monthly Excel abstracts and statistical analysis. Developed analytical skills, along with Microsoft Excel and PowerPoint.
• Created the presentation for Government Audit ensuring continuity of the Visa Start-up Program for investors and international participating companies.
• Participated in monthly investor meetings.

• Supported customers with audio and/or videoconferencing services by answering inquiries effectively, ensuring customer retention through exceptional customer service.
• Solved customers’ communication needs and issues during the hectic COVID-19 pandemic.
• Managed high volume efficiently, prioritizing urgent requests and maintaining composure under pressure.
• Participated in regular team meetings to discuss strategies for enhancing overall client experience within the organization.

• Signed new clients for the Canadian Tire Triangle Mastercard from Canadian Tire Bank, exceeding my quota several times during my assignment. This required sales skills, relationship building, and negotiations.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.