Andrea S. Rose
Greer,SC
Summary
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Shift Leader
Walgreens
08.2023 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Owner
A&A Maid Clean
05.2020 - 06.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Sales Assistant
Thomas Rogers Ministries
03.2022 - 02.2023
- Sorted and packed donated food items.
- Boxed family-sized boxes of groceries for distribution to families in need.
- Greeted customers upon arrival and gave directions to appropriate facility locations.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
Housekeeping Attendant
Peachy Clean
02.2020 - 05.2020
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated attention to detail in all cleaning tasks, resulting in consistently high-quality workmanship.
Certified Home Health Aide
Preferred Providers
01.2010 - 08.2010
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Monitored vital signs regularly, identifying potential health issues early on for prompt intervention by medical professionals when necessary.
- Delivered exceptional personal care while maintaining dignity for each individual client respecting privacy boundaries at all times.
- Transported patients to medical appointments as needed, ensuring timely access to necessary healthcare services.
Resident Assistant
Redwood Manor
02.2002 - 07.2007
- Treated patients, families, visitors, staff and others professionally, resulting in creation of several lasting relationships.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
Education
Cretificate - Medical Assistant
Ross Medical Education Center
Flint, MI08.2001
GED -
Mt. Morris Consolidated Schools
06.1998
Skills
- Positive attitude
- Team leadership
- Problem-solving
- Flexible schedule
- Customer service management
- POS system operation
- Sales and upselling
- Cash handling
- Customer service focus
- Strong verbal and written communication
- Staff supervision
- Assigning work
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
- HIPAA Compliance Certification – Various Accredited Providers.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
- OSHA Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration Authorized Provider.
- First Aid/CPR/AED Instructor Certification – Red Cross.
Timeline
Shift Leader
Walgreens
08.2023 - Current
Sales Assistant
Thomas Rogers Ministries
03.2022 - 02.2023
Owner
A&A Maid Clean
05.2020 - 06.2023
Housekeeping Attendant
Peachy Clean
02.2020 - 05.2020
Certified Home Health Aide
Preferred Providers
01.2010 - 08.2010
Resident Assistant
Redwood Manor
02.2002 - 07.2007
GED -
Mt. Morris Consolidated Schools
Cretificate - Medical Assistant
Ross Medical Education Center