Andreas Soto
Rohnert Park,USA
Summary
Professional in hospitality with focus on delivering exceptional customer experiences in wine tasting environments. Known for creating engaging and informative tasting sessions that leave lasting impressions on guests. Highly collaborative team player, adaptable to changing needs, and skilled in inventory management and sales techniques.
Overview
7
7
years of professional experience
Work History
Tasting Room Associate
B.R. Cohn Winery
11.2024 - Current
- Guided visitors through wine tasting experiences, enhancing knowledge of wine varietals and production processes.
- Educated customers on food pairings, promoting winery offerings and improving sales opportunities.
- Managed inventory of wine products, ensuring availability and organization within the tasting room.
- Developed and implemented training materials for new staff, fostering consistency in customer service standards.
Tasting Room Lead
Wellington Cellars (VJB Cellars LLC)
08.2022 - 10.2024
- Demonstrated advanced wine knowledge to assist guest with tasting choices and wine purchases
- Responsible on training and supporting all tasting room staff
- Completed through opening, closing and shift change functions to maintain operational standards each day
- Guided guests through tasting experiences with personalized recommendations regarding wine selection and club opportunities
- Assisted management with wine club duties and daily operational tasks including scheduling of reservations and recording data of daily tasting room sales and inquiries
Server/Barista, Digital and Social Media Manager
Red Bird Bakery
10.2020 - 05.2022
- Took coffee, food and other beverage orders and prepared them for customers quickly and effectively.
- Maintained a great customer report and always showed up clean and professional for shifts.
- Worked and trained fellow coworkers in multiple locations across the county.
- Filled in any position (Front of House and Back of House) when needed, was always willing to show off versatility in both areas.
Line Cook
Della Fattoria
07.2018 - 03.2020
- Produced high quality dishes with proper plate presentations and portions in compliance to the restaurant menu and company standards.
- Aided new additions to the menu while working with management as well as training new recruitments in preparation, sanitation, and necessary guidelines.
- Managed and stocked the daily inventory of produce, dairy, and meat products supplied by our local vendors.
- Overseeing others to ensure safety precautions and company standards on a daily standard
Education
Associate in Arts (AA) - Communications and Wine Studies
Santa Rosa Junior College
Santa Rosa, CA11.2025
High School Diploma - undefined
Casa Grande High School
Petaluma, CA05.2019
Skills
- Adaptability to change
- Sales strategy
- Attention to detail
- Teamwork and collaboration
- Guest assistance
- Strong communication and interpersonal skills
Timeline
Tasting Room Associate
B.R. Cohn Winery
11.2024 - Current
Tasting Room Lead
Wellington Cellars (VJB Cellars LLC)
08.2022 - 10.2024
Server/Barista, Digital and Social Media Manager
Red Bird Bakery
10.2020 - 05.2022
Line Cook
Della Fattoria
07.2018 - 03.2020
High School Diploma - undefined
Casa Grande High School
Associate in Arts (AA) - Communications and Wine Studies
Santa Rosa Junior College