TYRONE BELL JR
Lawrenceville,GA
Summary
Highly dependable skilled in coordinating effective teams to meet job deadlines. Dedicated problem solver thinking outside the box and knowledgeable in security unit programming. Considered by others to be respectful, self-aware and motivated. Ability to Work Independently
Overview
8
8
years of professional experience
Work History
Low Voltage Technician
OUTSOURCE, Atlanta
01.2016 - Current
- Conducted diagnostic tests to assess wire, part and system malfunctions
- Set up and performed routine maintenance on fire alarm, security and closed circuit TV systems for various clients., Assessed project blueprints and drawings to assess project scope and required materials
- Utilized effective troubleshooting methods, removed malfunctioning components and identified wiring issues to restore systems to working order
- Kept detailed inventory records of parts and materials and took note of potential shortages or problems
- Provided exceptional oversight and supervision to new hires and showed each how to properly install low voltage wiring systems
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions
- Researched, led, implemented and developed improvement projects
- Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results
- Provided estimates to clients and supervisors detailing costs, time and materials needed.
Remote and Operations Specialist
PHARMSOURCE LLC
12.2017 - 02.2019
- Instructed pupils in use of Excel, Track-Trace related applications
- Identified operational and performance issues and worked with managers to resolve concerns.
- Created and updated spreadsheets detailing latest information.
- Tracked outgoing and incoming money of and assisted in quality control management duties.
- Reviewed and managed customer accounts
- Identified operational and performance issues and worked with managers to resolve concerns.
- Analyzed operational performance to identify pain points and provided actionable solutions to management.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Supported asset transfers, lender and equity requests and audit inquiries.
- Recommended process and systems improvements such as changes to operations.
- Served as liaison between certain departments to implement new improvement plans and changes.
- Reduced process lags and effectively trained team members on best practices and protocol.
- Developed and oversaw strategies for improving operational efficiency and accuracy.
- Responded to customer inquiries
- Motivated employees to share ideas and feedback.
- Established over new effective improvement plans in.
- Order fulfillment, stocking and replenishment, and outbound shipping of customer orders
- Unpack and check goods received against purchase orders or invoices Maintain records of goods received
- Answered incoming inbound billing calls
- Answered customer questions while following all required scripts, policies, and procedures
- Placed outbound calls to prospects and customers
- Troubleshoot customer service problems
- Documented and processed customer claims
- Provide customers with information on products and services
College of Coastal Georgia
12.2017 - 02.2019
- Reduced process lags and trained team members on best practices and protocols
- Completed various reports and analyzed each report to decide where improvements could be made
- Served as liaison between certain departments to implement new improvement plans and changes
- Analyzed operational performance to identify pain points and provided actionable solutions to management
- Wrote reports outlining results to facilitate management decision making
- Supported asset transfers, lender and equity requests, and audit inquiries
- Tracked outgoing and incoming money of Pharmsource LLC and assisted in quality control management duties
- Trained, mentored and motivated employees to maximize team productivity
- Implemented process innovations to improve overall performance and reduce labor costs
- Evaluated invoices and shipping paperwork for accuracy and compliance.
HIGH SCHOOL DIPLOMA, Brunswick High School
Education
High School Diploma -
Brunswick High School
Brunswick, GA05.2011
Skills
- Comfort With Learning and Using Digital Tools
- Digital Literacy
- Thrive in a fast-paced environment
- Self-Motivation
- Customer Service Skills
- Quick learner, Organized, detail-oriented, decision making, and problem-solving skills
- Excellent organizational, written, and oral communication skills
- Ability to work independently and as a team player, motivated, hardworking, dependable, and
exceptional time management
Timeline
Remote and Operations Specialist
PHARMSOURCE LLC
12.2017 - 02.2019
College of Coastal Georgia
12.2017 - 02.2019
Low Voltage Technician
OUTSOURCE, Atlanta
01.2016 - Current
HIGH SCHOOL DIPLOMA, Brunswick High School
High School Diploma -
Brunswick High School
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