Experienced with training programs and hands-on tasks related to industry. Utilizes strong analytical and problem-solving skills to support team objectives. Knowledge of industry standards and ability to adapt to evolving environments.
Overview
17
17
years of professional experience
Work History
C&S Trainee
Amtrak
01.2022 - 01.2024
Assisted in maintaining and repairing transportation infrastructure, including unloading materials and performing physical labor to support track repairs
Worked on electrified AC track circuits, DC relays, and components with voltages up to 480 VAC for switch heaters.
Installed trough for cabling, ensuring proper routing and protection of electrical wires.
Terminated cables ranging from 18 gauge to 2/0 power cables, ensuring compliance with industry standards.
Tested circuits for functionality and reliability, performing troubleshooting as necessary.
Trained on pneumatic and electric switch machines, enhancing skills in operation and maintenance.
AMT2 qualified, demonstrating proficiency in maintenance and troubleshooting of electrical systems.
Doorman/Concierge
Ink 48
01.2018 - 01.2022
Ensured the safety and well-being of hotel guests by managing entrances and handling inquiries, which required maintaining a professional and alert demeanor
Worked in a team-oriented environment, responding quickly to customer needs while remaining adaptable to various roles within the hotel
Assisted with guest safety and emergency response protocols, ensuring
Doorman/Concierge
St. Giles Hotel
01.2010 - 01.2018
Ensured guest safety and security by adhering to hotel safety procedures, monitoring premises, and providing assistance as needed during emergencies
Provided information and support to guests, demonstrating excellent customer service and communication skills
Responded to safety concerns and resolved issues efficiently, maintaining a calm and professional demeanor
Bellman/Concierge
The Mela Hotel
01.2007 - 01.2010
Greeted and assisted guests with luggage, ensuring they felt welcomed and supported upon arrival
Responded to guest inquiries and handled requests for services, demonstrating strong customer service skills
Ensured safety and security by inspecting guest rooms and following proper emergency procedures
Education
GED -
LaGuardia Community College
Long Island City, NY
12-2010
Skills
Valid Driver's License
Physical Labor
Weather Resilience
Equipment Operation
Regulatory Safety Compliance
NORAC, RWP, and Watchmen Qualified
Team-Oriented Approach
Customer Service
Languages
Spanish
Timeline
C&S Trainee
Amtrak
01.2022 - 01.2024
Doorman/Concierge
Ink 48
01.2018 - 01.2022
Doorman/Concierge
St. Giles Hotel
01.2010 - 01.2018
Bellman/Concierge
The Mela Hotel
01.2007 - 01.2010
GED -
LaGuardia Community College
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