Andree Bell
Redford,MI
Summary
Seasoned Operations Manager and talented leader with 9 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
9
9
years of professional experience
Work History
Operations Manager
RXO Logistics
11.2022 - Current
- XPO Logistics Last Mile business sector spin-off to RXO Logistics as of November 2022
Operations Manager
XPO Logistics
03.2019 - 11.2022
- Functions as a liaison between the client and independent contract carriers and their teams to provide world class customer service
- Promotes a productive and comfortable work environment for office staff
- Implements best practices to drive metrics and meet client goals and expectations while utilizing company funds responsibly
- Processes the account billing/financials
- Responsible for all purchasing for the account
Assistant Manager II
XPO Logistics
10.2016 - 03.2019
- Coordinated with Operations Manager in different operational functions such as billing/financials and team engagement activities
- Supervised operations teams to promote excellence and world class customer service
- Developed and maintained operational guidelines for staff.
Customer Service/Dispatch Representative
XPO Logistics
12.2014 - 10.2016
- Provided dispatch assistance for delivery teams/answered customer-relevant calls to enforce client-specific processes
- Maintained robust route monitoring
- Conducted evening delivery team check-in processes
Customer Service/Dispatch Representative
Adecco Staffing Agency
06.2014 - 08.2014
- Provided dispatch assistance for delivery teams
- Answered incoming client-related calls
- Conducted evening delivery truck check-ins
Education
Bachelor of Science - Biology Pre-Med
Xavier University of Louisiana
New Orleans, LASkills
- Excellent communications
- Logistics-specific problem solving
- Market Growth/Recruiting
- High-Pressure Environments
Languages
French
Elementary
Spanish
Limited Working
Timeline
Operations Manager
RXO Logistics
11.2022 - Current
Operations Manager
XPO Logistics
03.2019 - 11.2022
Assistant Manager II
XPO Logistics
10.2016 - 03.2019
Customer Service/Dispatch Representative
XPO Logistics
12.2014 - 10.2016
Customer Service/Dispatch Representative
Adecco Staffing Agency
06.2014 - 08.2014
Bachelor of Science - Biology Pre-Med
Xavier University of Louisiana