Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Child Protective Specialist
NYC Administration For Children's Services
10.2011 - Current
Visited homes, inspected surroundings and interviewed family members.
Attended court proceedings, submitted documents and offered testimony.
Facilitated family meetings to ensure communication and collaboration between family members.
Developed plans to strengthen family units.
Maintained case records and legal documentation.
Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Responded to claims of abuse, neglect or safety concerns.
Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Clerical Associate 2
NYC Administration For Children's Services
08.2004 - 10.2011
Collaborated with various departments to complete assigned tasks.
Completed clerical tasks such as filing, copying, and distributing mail.
Reviewed files, records and other documents to obtain information to respond to requests.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Supported staff on special assignments and projects.
Clerical Associate 2
NYC Law Department
10.2000 - 08.2004
Collaborated with various departments to complete assigned tasks.
Completed clerical tasks such as filing, copying, and distributing mail.
Processed worker compensation medical bills for payment.
Managed daily data entry and kept clerical information accurate and up-to-date.
Delivered clerical support by handling range of routine and special requirements.
Education
Associate of Business Administration - Business Administration
Taylor Business Institute
New York, NY
Bachelor of Science - Psychology
Mercy College
Dobbs Ferry, NY
05.2011
Skills
Safety and Risk Assessments
Treatment Recommendations
Service Plans
Interviewing Strengths
Timeline
Child Protective Specialist
NYC Administration For Children's Services
10.2011 - Current
Clerical Associate 2
NYC Administration For Children's Services
08.2004 - 10.2011
Clerical Associate 2
NYC Law Department
10.2000 - 08.2004
Associate of Business Administration - Business Administration
Youth Development Specialist at NYC Administration for Children's Services, ACSYouth Development Specialist at NYC Administration for Children's Services, ACS