Andree Palencia
Woodbridge,VA
Summary
Hardworking, experienced, bilingual professional seeking to apply my broad technical knowledge, field experience, and strong interpersonal skills to a new and exciting career opportunity.
Overview
18
18
years of professional experience
Work History
Electronic Technician 4 RF I&T
Northrop Grumman
05.2022 - Current
- Work closely with engineers in assisting with RF testing of payload and TC&R (telemetry, commanding, and receiving) subsystem for commercial spacecrafts
- Use of signal generators, signal analyzers, network analyzers, power meters, and digital multimeters, to test spacecraft components and paths, as well as to certify GSE (ground station equipment)
- Managed, tracked, and certified GSE including mixer chassis, amplifier chassis, switch boxes, as well as measuring cables used for testing
- Cabled and de-cabled test coax on spacecraft for all test phases
- Experience reading block diagrams and drawings to set up test configurations as well as troubleshoot
- Actual payload testing done using PTS (payload test system), TC&R rack, and maestro which is a real-time command and control software used for commanding, telemetry, control, and monitoring
- Ran RSRE (radiated susceptibility radiated emissions) testing to test for leakage
- Most testing done at ambient temperatures
- Supported TVAC testing where the spacecraft is placed in a thermal vacuum chamber to simulate space conditions such as vacuum and hot/cold temperatures
- Supported near field range which is where testing of the spacecraft is done in full flight configuration with antennas connected and radiating
- This is where air link testing of both Payload and TC&R systems are done.
Communications Technician 4 and 5 Network Maintenance
Comcast
08.2011 - 04.2022
- Performed preventative maintenance to maintain the integrity and optimize the performance of the HFC (hybrid fiber-coax) system
- Responded to on demand issues during normal business hours as well as on-call hours, including market health monitoring, outages, and other interruptions of service
- Performed RF repairs and troubleshooting including balancing amplifiers, tracking signal attenuation, tracking ingress, MER/BER characterization, and running and splicing of coaxial cables
- Use of equipment to troubleshoot such as network analyzers, digital service meters, TDRs, and mobile apps/tools
- Use of hand tools for cable or housing repairs including cable strippers for RG6/11 and coring tools for mainline cable anywhere from .320 to 1 inch coax cable
- Trouble shooting from node (which houses receiver and transmitter for converting light to rf and rf back to light) to termination at customers dwelling whether residential or commercial
- Worked closely with team to ensure reliability and quickest resolution to all system-related issues
- Frequently train new technicians.
- Use of data entry spreadsheets and other tools given to report updates of daily tasks to superiors, or to monitor for personal records.
- Apply organizational skills in maintaining a clean and well-stocked vehicle to perform daily tasks and respond to emergency system issues.
- NOVA Roving Team 07/2016-08/2020 - Created to assist the Beltway Region with the most underperforming service areas. Provided market health support, power supply maintenance, and storm recovery for Beltway Region.
Communications Technician 1-4 Installation and Service
Comcast
10.2006 - 08.2011
- Applied technical and customer service skills during installations and trouble calls for residential and business customers
- Proficient in use of hand tools for coax and ethernet cable used to install analog and digital television service, high speed internet, and comcast digital voice
- Connected home security systems to our digital voice service
- Set up small home networks through use of routers and switches through smart panels and wireless routers
- Took pride and ownership of assignments to make decisions in the best interest of the company and customer
- Delivered a positive customer experience by performing high quality work, educating the customer, and completing jobs in a timely manner
- Worked closely with upper leadership, teammates, and other departments to complete objectives and achieve the best overall customer experience and satisfaction.
Education
NED Q2 Exploring Leadership Learning Journey
Woodbridge, VA01.2017
Jones NCTI Return Path Operations
Woodbridge, VA01.2011
High School Diploma -
Cecil D Hylton Senior High School
Woodbridge, VA06.2004
Skills
- Hardworking and reliable
- Team-oriented
- Project management
- Staff training and development
- Bilingual
- Experience
Languages
Spanish
Native or Bilingual
Timeline
Electronic Technician 4 RF I&T
Northrop Grumman
05.2022 - Current
Communications Technician 4 and 5 Network Maintenance
Comcast
08.2011 - 04.2022
Communications Technician 1-4 Installation and Service
Comcast
10.2006 - 08.2011
NED Q2 Exploring Leadership Learning Journey
Jones NCTI Return Path Operations
High School Diploma -
Cecil D Hylton Senior High School