Andreea Ciontea
Fontana,CA
Summary
Dynamic psychiatric charge nurse with extensive experience at BHC Alhambra Hospital, skilled in crisis intervention and compassionate patient advocacy. Proven track record in staff training and development, enhancing patient satisfaction through effective communication and individualized care planning. Committed to fostering a collaborative environment that prioritizes safety and quality patient outcomes.
Overview
13
13
years of professional experience
Work History
Psychiatric Charge Nurse
BHC Alhambra Hospital
Rosemead, CA
07.2012 - 01.2025
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Collaborated with other healthcare professionals to provide quality patient care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Championed a positive work culture by recognizing exemplary performance from team members and addressing conflicts promptly when they arose.
- Supervised and managed daily scheduling, tasking, and administration.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Facilitated ongoing education for nursing staff through in-service training sessions and workshops on relevant topics.
- Enhanced emergency response times by organizing and leading drills, preparing team for actual emergencies.
- Maintained high standards of patient care during high-volume shifts, managing patient assignments to optimize nurse workload.
- Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
- Advocated for patient needs, resulting in improved patient outcomes and satisfaction.
- Implemented mentorship program for new nurses, accelerating their onboarding process and improving their competence.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Admissions of patients on the assigned shift. Conducting Probable Cause Hearings and Reise hearings. Coordinating internal transfer's and transfers to a higher level of care when change in patient’s condition occurs.
Clinical Nurse
Collaborative Neuroscience Network
Long Beach, CA
01.2015 - 05.2020
- Maintained strong working relationships with physicians and ancillary staff,
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage treatment of schizophrenia, depression, PTSD and addiction.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Monitoring patient’s progress enrolled in clinical trials medication for schizophrenia, and depression.
- Administered medication and monitoring for adverse reactions. Accurate documentation and proper doctor’s notification.
- Participated in hospital-wide initiatives aimed at reducing medication errors and improving patient safety practices.
- Conducted comprehensive assessments of complex medical conditions, facilitating timely interventions to prevent complications.
- Facilitated patient education on disease management and prevention, empowering individuals with knowledge to take charge of their health.
- Conducted comprehensive assessments for new admissions, ensuring accurate diagnosis and treatment planning.
- Administered medications and treatments to patients, contributing to their overall well-being and recovery.
- Managed patient records with meticulous attention to detail, ensuring accuracy and confidentiality.
- Monitored patient progress and adjusted care plans accordingly, leading to improved health outcomes.
- Collaborated on clinical trials, contributing to advancements in medical research and patient care methodologies.
- Improved patient satisfaction with empathetic communication and timely response to concerns.
- Documented patient progress and care interventions in medical records.
- Facilitated and attended interdisciplinary meetings to discuss patient care.
- Evaluated patient progress, assessed outcomes and provided follow-up care.
- Assisted in development and implementation of new clinical programs.
- Explained side effects from medications and provided in-depth education to patients on diabetes, asthma, cancer, and other diseases.
- Assessed effectiveness of clinical nursing interventions and programs.
- Created educational materials for staff and patients.
Licensed Vocational Nurse
Maxim Healthcare
Victorville, CA
05.2012 - 05.2015
- Promoted patient safety through vigilant monitoring of vital signs and reporting any abnormalities to the appropriate healthcare provider promptly.
- Cared for wounds, provided treatments, and assisted with procedures.
- Educated family members on proper caregiving techniques, alleviating stressors associated with caring for loved ones at home.
- Comforted and counseled patients and families throughout care process.
- Administered medications and injections to patients.
- Helped patients complete bathing, dressing and eating.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MNNursing
Pasadena City College
Pasadena, CA12.2011
Bachelor of Science - Management
Academy of Economic Studies
Bucharest07.1992
Skills
- Suicide risk assessment
- Inpatient psychiatric care
- Staff training and development
- Mental health counseling
- De-escalation techniques
- Discharge planning
- Psychiatric evaluation
- Family education
- Clinical supervision
- Individualized care planning
- Therapeutic communication
- Direct patient care
- Clinical documentation
- Patient assessments
- Medication administration
- Crisis intervention
- Suicide prevention
- Safety planning
- Client education
- Treatment Planning
- Nursing care
- Care team collaboration
- Care plan adjustment
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Compassionate and caring
- Reliability
- Excellent communication
- Critical thinking
- Strong clinical judgment
- CPR certification
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Patient care assessment
- Patient education
- Monitoring vital signs
- Physical assessment
- Vitals monitoring
- Clear patient communication
- Safety protocols
- Delegation and motivation
- Task prioritization
- Infection control
- Accurate documentation
- Interpersonal skills
- Documentation
- Professionalism
- Training staff
- Patient advocacy
Languages
Romanian
Native or Bilingual
Greek
Professional Working
Timeline
Clinical Nurse
Collaborative Neuroscience Network
01.2015 - 05.2020
Psychiatric Charge Nurse
BHC Alhambra Hospital
07.2012 - 01.2025
Licensed Vocational Nurse
Maxim Healthcare
05.2012 - 05.2015
Bachelor of Science - Nursing
Capella University
Nursing
Pasadena City College
Bachelor of Science - Management
Academy of Economic Studies