Highly analytical and fast learning individual, seeking opportunities to use excellent communication
skills and attention to detail in a professional administrative environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Language Instructor
Wyzant, Inc.
01.2015 - Current
Deliver English and Romanian language lessons to students, in person and/or online.
Develop personalized lesson plans for individual students to address their specific needs and improve overall performance.
Improve student language proficiency by incorporating immersive activities and interactive learning techniques into lessons.
Executive Assistant
YWhales
05.2022 - 01.2024
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
Maintained confidentiality of over 1,300 members with sensitive documents, ensuring proper storage and distribution as needed.
Improved office efficiency by implementing new filing systems and document management processes.
Collaborated on special projects to improve overall business operations within organization efficiently.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Assistant to President / Consultant
Daniel Schmitt & Co. Classic Car Gallery
09.2020 - 05.2022
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Trained 10 new employees in business procedures.
Assisted president of company directly, identifying solutions for growth and providing counsel for business decisions.
Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
Performed Human Resources duties, advertising open positions, screening job candidates and conducting new hire interviews.
Operations Support Specialist
Premium Retail Services
10.2019 - 11.2020
Data entry.
Provided team of 500+ support over phone, email and SMS.
Logged issues into proprietary system, resolving and/or escalating for resolution.
Enhanced customer satisfaction by resolving issues promptly and providing excellent communication throughout resolution process.
Client Services Coordinator
WorryFree Marketing
07.2018 - 02.2019
Enhanced client satisfaction by promptly addressing and resolving concerns through effective communication.
Collaborated with cross-functional teams to ensure seamless delivery of services to clients.
Managed diverse portfolio of 100+ clients, ensuring timely completion of projects and high-quality service delivery.
Advertised on social media platforms and assisted web development team.
Administrative Assistant
Daniel Schmitt & Co. Classic Car Gallery
08.2016 - 05.2018
Prepared, distributed transaction documents, liaison between clients and company, ensuring transactions are smooth and clients' needs are met.
Processed client payments.
Coordinated with 3 financing companies and enrolling clients into financing programs.
Performed HR duties, advertised open positions, screened job candidates, onboarded new employees, enrolled employees into benefits programs, organized exiting employee data.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Colegiul National Constantin Noica
Sibiu, Romania
06.2006
Skills
Multi-line telephone
Advanced MS Office Suite
Google - G Suite
Adobe CC
Asana Task Manager
Calendar Management
Expense Reporting
Presentation Development
Executive Support
Information confidentiality
Meticulous attention to detail
Certification
Google AdWords Certification, 06/2018, 06/2019
TESOL, ESL, 07/2013, Present
Accomplishments
Cars of Stars - A Collection of Celebrity & Movie Cars