Andreea Moldovan
Lansing
Summary
I’m a Psychology major and Pre-Med student with a deep passion for counseling and psychiatry. Volunteering in the ER has given me firsthand experience in high-intensity medical settings, where I’ve witnessed the critical role mental health plays in patient care. Outside the hospital, my time as a waitress, bartender, and barista has taught me how to connect with people from all walks of life, handle pressure with grace, and truly listen. Whether in a busy café or a fast-paced emergency room, I’ve learned that empathy and communication are just as important as medical knowledge. I’m eager to bring this understanding into a career where I can make a real difference in people’s lives.
Overview
3
3
years of professional experience
Work History
Volunteer
Sparrow Health System
01.2025 - Current
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Reported patient requests, concerns, and other observations to staff.
- Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Server
Rochester Mills Beer Company
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Memorized extensive beer menu that changed with the season.
Assistant Teacher
Rochester School District
08.2022 - 05.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Barista
Zo's Bubble Tea
01.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Assistant Server
Sapori Italian Resuarant
11.2022 - 01.2023
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Participated in pre-shift meetings to stay informed about daily specials, menu changes, and other pertinent updates.
- Utilized strong communication skills to relay important information between servers, kitchen staff, and management.
- Developed strong rapport with regular customers through friendly interactions and personalized service, encouraging repeat business.
Cashier
Chicken Shack
07.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Psychology
Michigan State University
East Lansing, MI05-2027
Skills
- Attention to detail
- Positive attitude
- Organized and efficient
- Problem-solving
- Community service
- Time management
- Flexible schedule
- Relationship building
- Customer service
Languages
Romanian
Native or Bilingual
Interests
- Playing Sports
- Volunteer Work
- Avid Reader
- Passionate about balancing physical health with mental and emotional wellness
- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Horseback Riding
- Pilates
Timeline
Volunteer
Sparrow Health System
01.2025 - Current
Server
Rochester Mills Beer Company
04.2024 - Current
Assistant Server
Sapori Italian Resuarant
11.2022 - 01.2023
Assistant Teacher
Rochester School District
08.2022 - 05.2023
Cashier
Chicken Shack
07.2022 - 09.2022
Barista
Zo's Bubble Tea
01.2022 - 05.2023
Bachelor of Science - Psychology
Michigan State University
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