Andrei Gaxiola
North Las Vegas,NV
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Agent
Club CA HOA
5 2022 - Current
- Maintained accurate records of all leasing activities, including tenant agreements, payments, and other documents
- Developed new processes to better maintain tenant information, and streamline/automate tenant lease renewal process, as well as helped automate a system for late fees and tenant notices
- Processed rental applications and conducted background checks to verify tenant eligibility
- Developed and implemented customer service policies and procedures to ensure a positive tenant experience
- Monitored the property for any potential building issues, such as leaks and other issues.
Budtender
Planet 13 Las Vegas
07.2020 - 05.2022
- Educated customers about cannabis benefits, including both THC and CBD products
- Answered questions about medicinal and recreational uses and effects and qualities of different strains
- Sold flower, concentrates and edibles in fast-paced environment with sales goals and product promotions
- Handled high volume of customers in-store
- Created brand loyalty and inspired customer confidence with expert knowledge
- Won numerous sales contests within the company including trips to Day N Vegas, Disneyworld Florida, Coachella and numerous other prizes.
Hobby Specialist
Games Workshop Store
12.2018 - 07.2020
- Greeted customers in a friendly and professional manner
- Provide an inviting and friendly environment for hobbyists to enjoy while assisting them with learning how to paint, build, and play with Games Workshop Products
- Responsible for opening and closing the store independently including down stocking, cleaning, and handling cash, taking on overnight inventory checks and taking deposits to the bank
- Have extensive knowledge of the product in order to explain, recommend and assist customers in making the best purchases for them.
Assistant Community Manager
AMC LLC
06.2016 - 11.2018
- Helped keep income and occupancy high with proactive tenant relations and leasing available inventory of units
- Maintained accurate, current accounts by diligently pursuing rental payments as well as pursuing outstanding debt owed to the property
- Satisfied tenants with fast response to concerns and strong sense of community
- Converted inquiries into tours at high rates, fielding telephone, email and in-person requests with persuasive communication style and strong, personable sales abilities
- Monitored property to identify and resolve safety hazards, maintenance and repair needs, or landscaping issues
- Streamlined some processes of rent payment into propriety software used by employer in order to save time and have user errors and maintain an updated resident roster.
IT Support Specialist
Sierra Pacific Construction INC
03.2014 - 06.2016
- Created help desk tickets, troubleshot and resolved desktop issues
- Provided Tier 1 IT support to non-technical internal users through desk side support services
- Installed and maintained physical servers, dozens of clients PCs, work cell phones, data cards, all data plans through providers and more
- Managed and installed from inventory management systems to server side propriety software installation and maintenance
- Diagnosed and resolved technical hardware and software issues
- Both in person and remotely via software
- Guided users with troubleshooting using diagnostic tools
- Helped with data entry into Excel and proprietary company software.
Education
Some College - EMT Certification
Skills
Customer Service (10 years)
Accounts Payable (2 years)
Property Leasing (4 years)
Property Management (4 years)
Data entry (4 years)
Microsoft Office proficiency (8 years)
Sales Goals and Objectives (10 years)
IT Support
Bilingual (Spanish) (10 years)
Warehouse experience
Inventory management
Analysis skills
Certification
OSHA 10
Timeline
Budtender
Planet 13 Las Vegas
07.2020 - 05.2022
Hobby Specialist
Games Workshop Store
12.2018 - 07.2020
Assistant Community Manager
AMC LLC
06.2016 - 11.2018
IT Support Specialist
Sierra Pacific Construction INC
03.2014 - 06.2016
Leasing Agent
Club CA HOA
5 2022 - Current
Some College - EMT Certification
OSHA 10