Andrei Ustimenko

NOVA Security

07.2017 - Current

1. Leadership and Management:

2. Operational Oversight:

Oversee the daily operations of administrative functions such as scheduling, correspondence, and office management.
Develop, implement, and enforce office policies and procedures to improve efficiency.
Ensure proper functioning of office systems, technology, and equipment.

3. Financial Management:

4. Communication and Coordination:

Serve as a key point of contact between departments, executives, and external partners.
Handle communication, scheduling, and logistics for meetings, conferences, and special events.
Prepare reports, presentations, and memos for senior leadership.

5. Policy and Compliance:

Ensure that the organization complies with relevant laws, regulations, and internal policies.
Coordinate audits, inspections, and compliance-related activities.
Manage records and documentation to ensure they meet legal and organizational requirements.

6. Human Resources Support:

Assist with recruitment, hiring, and onboarding processes for administrative staff.
Maintain personnel records and ensure compliance with HR policies.
Oversee performance evaluations and staff development plans.

7. Strategic Planning and Improvement:

Contribute to the development and implementation of organizational goals and strategies.
Continuously assess administrative processes and implement improvements for efficiency.
Ensure that administrative operations align with the overall objectives of the organization.

8. Project Management:

Manage and coordinate special projects that require administrative support.
Track project timelines, milestones, and budgets to ensure successful execution.

9. Facility Management:

Oversee the maintenance and cleanliness of office space and facilities.
Ensure safety protocols are followed and that the workspace is conducive to productivity.

10. Vendor and Contract Management:

Negotiate contracts with vendors and service providers for office supplies, equipment, and services.
Manage relationships with external partners and ensure quality of service and performance.

11. Technology and Systems Management:

Ensure that office technology (e.g., computers, software, telecommunications) is functioning properly and up-to-date.
Collaborate with IT departments to implement new technologies or tools that improve administrative efficiency.

12. Crisis Management:

Handle any emergencies or unexpected issues that disrupt administrative functions, such as staff shortages or office equipment failures.

13. Client and Customer Relations:

Handle inquiries, complaints, or requests from clients, customers, or the public.
Ensure a high level of customer service and satisfaction within the administrative functions.

Summary